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"Excellent hotel located on a quiet street. About 25min walk from train station. Fairly new hotel with nice staff. There is a large market about 15min walk. Restaurants are also within walking distance. Limited breakfast, either Japanese or Western sandwich. Dinner is also limited with beef don or ramen. Half the rooms will have great view of Mt Fuji. Free morning shuttle service to train station. Will stay there again in future."

"There's a shuttle service at the hotel for kawaguchiko station and a bike rental next door. "

"Hotel room is super nice. We were lucky to see Mt Fuji, wow. Staff is amazing, nice and hard working. Property itself is far from Kawaguchiko town, and cannot get off the hotel property without a drive from staff. Cannot give it less than 5 stars because of that view from our room."

"The buffet for breakfast and dinner were amazing and is set on the fourth floor with stunning views of Mt. Fuji on one side and the Fuji-Q amusement park on the other. Lots of food options, too. We had dinner there with friends our first night and were impressed that the steak, sushi, stew and other Japanese dishes were as good as any we had in Japan. Meanwhile, the pizza had the slightly charred but still soft crust we love. At breakfast, they had mini pancakes, made-to-order omelettes and plenty of traditional Japanese dishes. Our room was the most spacious we experienced in Japan (not like a room in the U.S. but big for Japan) and had a stunning view of Mount Fuji. The resort is literally at the foot of the mountain so it looms large outside the window. My wife and her sisters loved the on-site onsen, which is segregated by gender (full nudity only - no clothing allowed as per the Japanese custom). It was cool, too, that the hotel opens onto the entrance to the amusement park, which is linked with a couple cool France-themed gift shops and cafes. The coffee and pastries were just as good as we've had in Paris despite being at a somewhat kitschy theme park. The place is just fun and set in an area of amazing beauty - and even has a bus station on-site where you can schedule transportation with all your luggage to major spots in Tokyo and other cities with Shinkansen connections. Staff was wonderful. All positives."

"Great dinner ceremony!"

"It was a little difficult to find from the maps guide from Expedia. Very good morning buffet. Great view of Mount Fuji from our window! Very nice staff. Good dinning options nearby. "

"Beautiful property!! Magical views, cozy stays and warm decor made for an unforgettable stay. Don’t forget to try the public bath for a relaxing soak after hiking. Property provided fun activities to take advantage of the beautiful environment. Definitely need to arrange transportation as restaurants and main town is not in walking distance and public transport does not come often. "

"Exceeded expectations When booking this hotel I did know that breakfast, lunch (tea time) and dinner was included it was a oral surprised when we checked in Every room has a spectacular view of the lake "

"Beautiful hotel and amazing onsen"