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"Amazing place! Loved the kaiseki and on site onsen experience "

"Absolute excellent experience from beginning to end. Hospitality, service, food and dining, in room Onsen and very attentive and sweet owner always assuring we are comfortable. That’s why we have become repeat customers!!!"

"The staff were amazingly friendly and helpful. Absolutely made our stay feel like we were guests in their own home. The building is older and a bit worn but this adds to the experience of staying at a traditional guest house. It feels like it has a very rich history of welcoming guests. The house was spotless and immaculately kept. Our hosts generously offered to drive us to the monkey park gate nearby The monkey park experience was like no other! An absolute highlight of our family’s trip to Japan. "

"Only one night stay but can’t complain and was able to store my bags there after check out while I went to the snow monkeys which was a great bonus. "

"Good customer attention and quick check in with bus transport pick up and send off "

"Staff are super attentive and very helpful. Love the onsen and the traditional room. The top floor outdoor onsen is lovely. Breakfasts are great. Hotel is about 10 min walk from the train station, We had a lovely stay. Highly recommended. "

"Incredible stay, would definitely come back!"

"Clean and lively with great Onsen. Right on the ski slopes."

"We booked three reservations. Their cancellation policy is great and it allows us flexibility in our trip. We travelled from Sapporo and were not sure to arrive on the first day of our reservation. So the one day reservation plus a three day was perfect. Great Japanese breakfast. Book larger rooms if you have luggage. Staff very amazing and helpful."