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"Cute quiet staff very helpful"

"The 9 public onsens (baths) were interesting, #9 was the best imo, but the town itself is captivating. "

"The property could stand some renovation, but was nice overall and in a pretty location. The best part was the staff. They were very kind, considerate, helpful and accommodating. I appreciated them very much. And when I think back on my stay, that will be what I most distinctly remember."

"Amazing stay. The gentleman at the front desk who spoke great English was lovely, he helped us with everything and was also attentive during our kaiseki dinner, helping explain everything. We had a tatami room, it was nice, the bathroom a little dated, but the onsen was fabulous. The outdoor onsen was beautiful. Loved our stay here and can recommend it to anyone."

"I appreciated the assistance that the staff provided us at every opportunity."

"Just amazing! Wonderful staff. Thank you for making our stay so special. Could not recommend it enough! My family felt really well taking care of. Thank you!!!"

"An exceptional property in al aspects. Exceptional service, food, rooms, hot springs .. just exceptional "

"Amazing place! Loved the kaiseki and on site onsen experience "

"Clean and lively with great Onsen. Right on the ski slopes."