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"The hotel was excellent in every way. I just want to point out one experience unordinary. We stayed at Ritz Carlton for 5 days as a family. On the 2nd day, I fell ill and was admitted to a hospital in Shanghai. Fortunately, Ritz Carlton was gracious enough to dispatch an ambulance vehicle to take me to the hospital. Also, assigned an individual to accompany us to the hospital and took care of everything - register, wait in the line, getting the medicines, etc. Super attentive! "

"Really great stay. The staff are amazing and helped with anything I needed. The room is very nice, stayed in the deluxe king. Lots of room and the high ceilings really make it feel even more spacious. Night stands on each side, desk and "