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Alila Wuzhen, Zhejiang

5.0 star property
Riverwalk hotel with 2 restaurants and bars

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Photo gallery for Alila Wuzhen, Zhejiang

2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
1 bedroom, minibar, in-room safe, individually decorated
1 bedroom, minibar, in-room safe, individually decorated
Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site
2 bars/lounges, pub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Breakfast available
  • Spa
  • 24/7 front desk
The current price is AED 811
AED 946 total
includes taxes & fees
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Villa, Garden Area

1 bedroom, minibar, in-room safe, individually decorated

Villa, Garden Area

Highlights

Deck/patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden Area

Room, 1 King Bed, Garden Area | 1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed, Garden Area

Highlights

Deck/patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Loft)

1 bedroom, minibar, in-room safe, individually decorated

Twin Room, 2 Twin Beds (Loft)

Highlights

Deck/patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, Private Pool

Villa, Private Pool | 1 bedroom, minibar, in-room safe, individually decorated

Villa, Private Pool

Highlights

Deck/patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Twin Beds, Garden Area

1 bedroom, minibar, in-room safe, individually decorated

Double Room, 2 Twin Beds, Garden Area

Highlights

Deck/patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Sleeps 3
  • 2 Twin Beds

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Standard Room, 1 King Bed (Kids Theme) | Premium bedding, down comforters, minibar, in-room safe

Crowne Plaza Wuzhen by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 15 reviews
The price is AED 283
AED 330 total
includes taxes & fees
15 Mar - 16 Mar
Crowne Plaza Wuzhen by IHG

About the neighborhood

Map
No. 939, Ziye East Road, Wuzhen Township, Jiaxing, Zhejiang

What's nearby

  • Wuzhen Scenic Area - 3 min drive - 1.9 km
  • Puyuan Woolen Sweater Market - 20 min drive - 21.9 km
  • Nanxun Old Town - 24 min drive - 20.0 km
  • Xinshi Ancient Town - 26 min drive - 33.3 km
  • Jiangnan Mall - 26 min drive - 26.6 km

Getting around

  • Tongxiang Station - 30 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 85 min drive

Restaurants

  • ‪领头羊烧烤 - ‬6 min walk
  • ‪N多寿司 Nduoshousi - ‬6 min walk
  • ‪乌镇民国时代 - ‬11 min walk
  • ‪乌镇古戏台 - ‬4 min walk
  • ‪今生有约茶楼 - ‬6 min walk

About this property

Alila Wuzhen, Zhejiang

Luxury eco-certified hotel by the lake
Consider a stay at Alila Wuzhen, Zhejiang and take advantage of a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and a lifeguard on site
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and express check-out
  • A 24-hour front desk, concierge services, and a porter/bellhop
Room features
All 125 individually furnished rooms include thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • Private yards, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Free offsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: CNY 188 for adults and CNY 94 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Shui Shi Kou
  • Si Shui
  • San Bai
  • Kao Hua Ting

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (6458 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Deck or patio
  • Yard

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 400.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 188 for adults and CNY 94 for children
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Alila Wuzhen Hotel Jiaxing
Alila Wuzhen Jiaxing
Alila Wuzhen, Zhejiang Hotel
Alila Wuzhen, Zhejiang Jiaxing
Alila Wuzhen, Zhejiang Hotel Jiaxing

Frequently asked questions

Does Alila Wuzhen, Zhejiang have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM–6:00 PM.

Is Alila Wuzhen, Zhejiang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alila Wuzhen, Zhejiang?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Alila Wuzhen, Zhejiang?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Alila Wuzhen, Zhejiang?

Check-out is at noon.

Where is Alila Wuzhen, Zhejiang located?

Situated on the riverwalk, this luxury hotel is 1.2 mi (1.9 km) from Wuzhen Scenic Area and within 12 mi (20 km) of Hongshancun Scenic Spot and Tanjiawan Site. Children's Park and Nanxun Old Town are also within 12 mi (20 km).

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Alila Wuzhen, Zhejiang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and architecturally hotel.
This is a very unique hotel. Very modern architecture looks with big space around the premises. Rooms are big with patio. The rooms have a very high ceiling. The bathroom are so big. They even upgrade us to a suite. Even better.
Stayed 2 nights in Oct 2024

4/10 Poor

Katheleen

Disliked: Cleanliness, property conditions & facilities
The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
失望
房間內整體殘舊，房間內霉味十足！
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kotchanipar

Stayed 2 nights in Mar 2024

10/10 Excellent

LIH-SHIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
因完全是因為這家酒店才來的烏鎮, 酒店的設計很棒, 很安靜很放鬆尤其是酒店的氛圍很好是照片上拍不出來的 ! 房間很大, 服務人員很親切 ! 很喜歡
Stayed 1 night in Jan 2022

10/10 Excellent

WEN YUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体都非常满意 期待下一次入住
Stayed 1 night in Mar 2021

8/10 Good

jianqing

Stayed 1 night in Jan 2021

10/10 Excellent

niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great option in Wuzhen
nice design, pleasant simple service and lovely experience in convenient location
Stayed 1 night in Jun 2020

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service by Victor
We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance.
Stayed 1 night in Dec 2019

8/10 Good

Chee Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and we were upgraded to a bigger room. Service was fantastic , only thing was the hotel could be a lot more lively in terms of lounges performances and perhaps station more staff to make sure the floor at the swimming pool are dry
Stayed 1 night in Dec 2019

8/10 Good

Yin Ching Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than they allowed hotel guests performing at the bar (with not so good voice), understood it might be memorable for their own group of friends but other guests might not enjoying the non-prof. performance. The rest of what the hotel has provide pretty much satisfying.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

yuxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019