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"Very friendly staff"

"Wonderful location "

"This is a downtown Hamilton property gem in a depressed area of town. It is conveniently located across from the conference centre. The drawback is that there are many homeless people milling about the dirty and busy streets in the immediate neighbourhood. The property itself was nicely decorated for the holiday season, staff were friendly and helpful and the place was very clean. We would return and recommend."

"The check in process was fast and easy. We were 'upgraded' to a first floor, parking lot side room with two queen beds which was lovely as the king was not needed. The staff were friendly and helpful. The hotel and the rooms were in a state of general disrepair. The carpets in the hallways are rolling and are an accident waiting to happen. Everything feels old sad and worn. The continental breakfast lacked contents. The coffee was fresh and hot, there were juice boxes, yogurt bars, and yogurt as well as apples and bananas. There was NO toast, or pastries which are pretty much implied when one is promised a continental breakfast. I guess you get what you get....the staff looked rather embarrassed. Anyhow thanks for the memories.!"