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"The hotel has a classy feel and room was spacious and well appointed. It has a great public bath and a gourmet coffee machine. Parking in AMU Plaza is convenient although it’s some distance from the hotel. "

"It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch."

"Overall a very excellent hotel. The breakfast in the restaurant was very good. It had a large selection. being very close to the train station made it very convenient. There was also access to other forms of transportation very close. If you have a rental car, there is a Parkade you must pay for behind the hotel. The rental car centres are also located very close to the hotel."

"Great location "

"As the hotel is situated on top of a shopping mall, we had a hard time trying to figure out where we could park and unload our luggage when we arrived. Other than that, it was very enjoyable staying in this hotel. Nice breakfast spread. "

"OK"

"The hotel was in a very convenient location. We enjoyed the breakfast buffet and the staff members were nice."

"가성비도 정말 좋고 위치도 좋고 여러모로 친절한 숙소였습니다. 얼리 체크인은 어렵지만 짐 맡아주고 방으로 올려놔주시겠다고 제안한 곳은 처음 봤네요...! 주변 지인이 구마모토 여행 간다면 적극 추천할 것 같습니다 :)"

"Wonderful view of the castle straight from the window. Very convenient location for visiting castle and ginza, and plenty of place to eat close to hotel. Only negative is I cannot park our car in the hotels parking lot due to it being long, although it's a regular size car. Offsite parking was not convenient and its a hit and miss and very tight parking spots."