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"This is a new hotel in Hakuba. The room is clean. The staff are very friendly and helpful. The hotel has shuttle bus to Happo One and Hakuba 47. A rental store is right next to the hotel. The restaurant at the hotel is very nice. We also walked around to explore the local restaurants. We had a very pleasant experience!"

"民放のテレビが見れないのが、残念。 施設は綺麗でスタッフも愛想よく、感じが良かった。"

"This hotel was great. The room was spacious, comfortable and had a great view. Staff were friendly and helpful. The breakfast was superb. The Japanese Emporer stayed at The Ridge during the Nagano Winter Olympics."

"John and the team at The Address delivered a wonderful stay our family. The rooms, onsen’s and dry rooms are clean and well kept. Service was wonderful and always there to assist at anytime. Wonderful location and big spacious Japanese rooms"

"This property was the ice cream to our trip- the property was beautifully built, maintained and allows for the best possible mountain view from the base. The service was beyond attentive and the room was like out of a magazine. If you’ve got the money- splurge and do it! Watching the first snow fall from the panoramic windows was one of the highlights of our trip! "

"Great experience "

"Stayed early Jan 2015. Nice, modern self-contained apartments."