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"Old world charm. Hotel was excellent. Dining was excellent. Tons of staff to assist you in every way. Best hotel in Nara"

"Perfect for my needs and enjoying the sights, sounds, food, snd gracious hospitality of the region "

"Great onsen, great service and dinning option"

"Great value. We probably visited during the off peak season as the entire area was quiet. The hotel is conveniently located by the lake with a supermarket just down the street and a shuttle bus which brings guests to and from Otsu station. Rioms were clean and we got upgraded to a bigger room which was good for our family. View from the room was great too!"

"so nice services , great breakfast selection, everything is so good "

"Quiet, clean and comfortable rooms with efficient and unobtrusive elevators. Well above average attractive restaurant for all three major meals. Responsive concierge services 24/7. Only a couple of the overly numerous front desk staff speak reliable English. As in all Japanese hotels I have used, very poor TV offerings in English, almost pointless. I have stayed at this hotel for two to three week stays in three of the past eight years as I have family in Tokyo. Would have been more except for stringent Japanese COVID restrictions. Entirely honest in billing. Fair costs but well above average for travelers with budget worries who should probably stay elsewhere."

"Some things may be a little outdated in the Nara Visitor Center & Inn but it is the best bang for your buck in town & the staff was outstanding - so friendly & helpful! I’m so glad we decided to spend a couple of days in Nara instead of just doing it as the day trip that it is so often marketed as. Nara is it’s own destination & my favorite part of my whole whirlwind journey through Japan."

"This place was very cool. Every floor has a different theme/color scheme and the rooms were big and bright. Most places I've stayed in Japan so far have been pretty mundane, but this place definitely works hard to be different and nice. Glad they had a few laundry machines as well. I'd stay again anytime"

"Very clean and friendly. Food is greater than I have expected !!!"