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"We were checked online one day prior to our arrival. Hotel asked us the arrival time so we were able to go to our room at around early. The room and facilities is amazingly well managed. We were having fun in the pool and gym . The shopping mall is next to hotel. We will come again soon."

"Great view of West Lake. Convenient and walkable. Outstanding service ( even in English!)"

"The washroom especially the toilet stall was filthy, it was not cleaned properly at all. It’s like a public washroom."

"It’s far from shops but it’s nice and quiet "

"The hotel has an incredible view of the East River from the French windows opposite the lobby, and the West Lake in Huizhou in the distance. The guest room is spacious and bright, the washroom is dry and wet separation, the bedding is clean and comfortable. The check-in and room service staff at the front desk are very enthusiastic, have a great attitude and are very efficient. I like it."

"Very nice treatment from the staff, specially from Camilla Wong. "

"Value for money"