Ascott Huai Hai Road Shanghai Reviews, Deals & Photos 2025

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Luxury aparthotel with a 24-hour health club and a steam room

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Dates

March 2025

April 2025

Premium bedding, down comforters, in-room safe, individually decorated

Overview
Prices
Location
Amenities
Policies

Very good

Popular amenities

Bar
Pool
Breakfast available
Housekeeping
Gym
Air conditioning

AED 557 total

includes taxes & fees

29 Mar - 30 Mar

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 17 of 17 rooms

Executive Studio

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchen

Refrigerator

59 sq m
Studio
1 bathroom
City view
Sleeps 2
1 King Bed

Executive Studio (Art Room)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchen

Refrigerator

59 sq m
Studio
1 bathroom
City view
Sleeps 3
1 King Bed

Premier Room, 1 Bedroom (Family Room)

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

108 sq m
1 bedroom
1 bathroom
City view
Sleeps 3
1 King Bed

Premier Room, 2 Bedrooms

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

155 sq m
2 bedrooms
2 bathrooms
City view
Sleeps 4
1 King Bed

Premier Room, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

83 sq m
Studio
1 bathroom
City view
Sleeps 2
1 King Bed

Executive Room, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

83 sq m
Studio
1 bathroom
City view
Sleeps 2
1 King Bed

Rabbit's Den Family Room

Sleeps 2
1 King Bed

Executive Suite - 1-Room

Sleeps 2
1 King Bed

Two Bedroom

Sleeps 4
1 Queen Bed

1-Bedroom Premier Suite Twin Beds

Sleeps 2
2 Twin Beds

Guestroom - Double Occupancy

Sleeps 2
1 King Bed

Executive Studio Apartment

Sleeps 2
1 King Bed

1-Bedroom Premier

Sleeps 2
1 King Bed

3-Bedroom Premier

Sleeps 5
2 Twin Beds, 1 Queen Bed and 1 King Bed

Suite - 3-Room (Top Floor)

Sleeps 6
1 King Bed and 2 Queen Beds

Family Parent-child Suite

Sleeps 2
1 King Bed

Deluxe Executive Single Room

Sleeps 2
1 Queen Bed

About the neighborhood

No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021

What's nearby

Xintiandi Style Shoppping Centre - 6 min walk - 0.5 km
People's Square - 7 min walk - 0.7 km
Nanjing Road Shopping District - 3 min drive - 2.4 km
Yu Garden - 4 min drive - 2.5 km
The Bund - 4 min drive - 3.4 km

Getting around

Laoximen Station - 7 min walk
Shanghai South Railway Station - 12 min drive
Hongqiao International Airport (SHA) - 31 min drive

Restaurants

‪Highline - ‬1 min walk
‪金玉满堂 - ‬1 min walk
La Brasserie
‪鸿星荟 - ‬2 min walk
‪小客堂 - ‬1 min walk

About this property

Ascott Huai Hai Road Shanghai

Luxury aparthotel with a 24-hour health club and a steam room

This smoke-free aparthotel features an indoor pool, a restaurant, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Each apartment boasts a deep soaking tub and offers a kitchen and an all-in-one washing machine and dryer. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.

Ascott Huai Hai Road Shanghai offers 308 air-conditioned accommodations with all-in-one washer/dryers and safes. These individually decorated and furnished accommodations include desk chairs and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the aparthotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

One Bedroom Deluxe | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker

Kitchen
Washer
Dryer
Free WiFi

AED 377 total

includes taxes & fees

25 Mar - 26 Mar

Property amenities

Pool/Spa

Indoor pool
Sun loungers
Steam room

Internet

Free WiFi

Parking and transportation

Self parking on site (CNY 160 per day; includes in/out privileges)
Wheelchair-accessible parking available
On site car rental

Family friendly

Children stay free (see details)
Free crib/infant bed

Restaurants on site

La Brasserie

Kitchen

Refrigerator
Stovetop
Microwave
Dishwasher
Cookware/dishes/utensils
Electric kettle

Dining

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 130 per person
1 restaurant
1 bar
Dining table
Room service available

Bedrooms

Premium bedding
Down comforter
Bed sheets provided
Rollaway/extra beds: CNY 350.0 per night

Bathrooms

Bathtub or shower
Rainfall showerhead
Deep soaking bathtub
Towels provided
Slippers
Bathrobes
Children's slippers
Hair dryer

Entertainment

Flat-screen TV with cable service
Pay movies

Outdoor areas

Terrace
Garden

Laundry

All-in-one washer and dryer
Dry cleaning/laundry service
Laundry facilities

Work spaces

Meeting rooms
Business center
Office
Printer
Conference center

Comfort

Air conditioning

Pets

No pets or service animals

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Soundproofing
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Smoke-free property

Services and conveniences

Concierge services
Daily housekeeping
Safe
Local maps
Window screens
Guidebooks/recommendations
Iron/ironing board
Phone
Blackout drapes/curtains
ATM/banking services

Location highlights

In the business district
In the city center

Things to do

24-hour health club
Outdoor tennis courts
Designer stores on site
Tennis on site
Shopping mall on site

Safety features

Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system

General

308 rooms
38 floors
Built in 2010
Individually decorated
Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

This property's indoor pool is closed on the second Monday of every month.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:

One of the dining venues
Bar/Lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 350.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 130 per person
Airport shuttle fee: CNY 670 (one-way)
Self parking fee: CNY 160 per day (in/out privileges)
Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascott Huai

Ascott Huai Hai Road Shanghai

Ascott Huai Hotel

Ascott Huai Hotel Shanghai Hai Road

Ascott Huai Hai Road Shanghai Aparthotel

Ascott Huaihai Road Shanghai Hotel Shanghai

Ascott Huai Hai Aparthotel

Ascott Huai Hai

Ascott Huaihai Road Shanghai Hotel

Ascott Huai Hai Road Shanghai Shanghai

Ascott Huai Hai Road Shanghai Aparthotel

Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Frequently asked questions

Does Ascott Huai Hai Road Shanghai have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Ascott Huai Hai Road Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Huai Hai Road Shanghai?

Self parking is available for CNY 160 per day.

What time is check-in at Ascott Huai Hai Road Shanghai?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Ascott Huai Hai Road Shanghai?

Check-out is at noon.

Where is Ascott Huai Hai Road Shanghai located?

Located in Downtown Shanghai, this luxury aparthotel is within a 10-minute walk of Xintiandi Style Shoppping Centre and People's Square. Nanjing Road Shopping District and Yu Garden are also within 2 mi (3 km). Laoximen Station is 7 minutes by foot and Dashijie Station is 9 minutes.

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Ascott Huai Hai Road Shanghai Reviews

8.4

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Jennifer

30 November 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location. Helpful staff

Stayed 1 night in Nov 2024

10/10 Excellent

Guiness

12 November 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.

Stayed 12 nights in Oct 2024

10/10 Excellent

Renjiang

26 November 2024

Liked: Cleanliness, amenities, communication

Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.

Stayed 7 nights in Nov 2024

4/10 Poor

Lael

10 December 2024

Disliked: Cleanliness, communication

Not well maintained

Property is not well maintained and dirty. Very dated, different from pictures on hotels.com. Breakfast is bland. Only good thing is the location. For this price, can go somewhere else much better.

Stayed 3 nights in Dec 2024

8/10 Good

John

4 May 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

The hotel is centrally located with subway very nearby. Many restaurant choices and shopping

Stayed 3 nights in Apr 2024

2/10 Terrible

Verified traveler

2 September 2024

Disliked: Cleanliness, amenities, room comfort, communication

Service was good and the staffs are attentive. However the hotel and the rooms are too old and there were unpleasant smell in the room that I couldn’t accept.

Stayed 2 nights in Aug 2024

8/10 Good

Margie

1 September 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

We love to stay here and want to make it our designated stay next time in Shanghai. Breakfast is just okay, services aren’t great as the front desk lady treats us suspiciously, after swapped our key and had us signed, a few minutes later she followed us to the table, interrupted our breakfast to ask us show who we are again. Other than that, overall experience is very nice. Clean, spacious, excellent etc.

Stayed 4 nights in Aug 2024

10/10 Excellent

Vincent

18 October 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again

Stayed 6 nights in Oct 2023

10/10 Excellent

LIn

12 April 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

I arrived at 11 am, then they just gave me early check-in. Location is just nearby Xintienti. Room is a bit old, but clean. I can recommand this place to my friends.

Stayed 3 nights in Apr 2024

10/10 Excellent

sharron

18 April 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

Everything was perfect. Except the receptionist service attitude.

Stayed 6 nights in Apr 2024

10/10 Excellent

daniel

28 September 2023

Liked: Cleanliness, room comfort, communication

PERFECT HOTEL!

FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%

Stayed 1 night in Sep 2023

8/10 Good

JIONG

5 February 2023

Liked: Cleanliness, room comfort, communication

Helpful and polite staff. Super convenient and central location. The facility obviously has quite some mileage though.

Stayed 12 nights in Jan 2023

10/10 Excellent

Seow Chim

1 April 2024

Liked: Cleanliness, room comfort, communication

Helpful staff

We had parcel delivered and the staff who was a handy man Mr Gaven Tan was very helpful to assist with buying strings and bubble wrap sheet for us to repack. The reception staff were helpful to book didi card for us and we were able to give him cash and he paid for the ride.

Stayed 3 nights in Mar 2024

6/10 Okay

Yoon

8 April 2024

Liked: Amenities, communication

Not as big as expected and a little bit dirty for the toilet

Stayed 5 nights in Mar 2024

4/10 Poor

Alan

23 April 2023

Liked: Communication

Disliked: Property conditions & facilities

The air con does not work. It is way too hot and the run on cnetral air con thus if the air con is not switch over to Air con even in April when it is already hot. THe air comes out is hot.

Stayed 2 nights in Apr 2023

6/10 Okay

Dongyan

26 August 2024

Liked: Cleanliness, amenities

The room i booked on Expedia was a Premier Room, 1 Bedroom. The room displayed on the website is with a spacious layout and modern decor. However, upon check-in, I was allocated a room that significantly deviated from the display in terms of quality and layout. Upon my protest, the hotel reluctantly switched me to a room with the desired layout, claiming that such rooms are usually reserved for long-term guests and thus were not earlier offered to me (but that's what shown on the Expedia website despite the lease term???). Also, even the second room has disappointing furnishings compared to the display on Expedia. Upon further inquiry, the hotel staff said the showcase on Expedia are those recently renovated rooms (Still WIP), there are only a limited number of innovated rooms available and THEY CANNOT OFFER TO ME. I booked this accommodation based on the representations provided on Expedia, expecting a room of a certain standard, only to be met with an experience that fell significantly short of my expectations. My booking was severely misled by the Expedia display and I demand a prompt response to this matter. Thanks.

Stayed 1 night in Aug 2024

6/10 Okay

John

24 June 2023

Liked: Cleanliness

This was your grandmother's 4-star hotel...

Very dated hotel that charges 4-star prices based on location and room size more than condition or upkeep. There are newer cheaper options in Shanghai that provide a better experience in my opinion. The hotel really has no areas for sitting and working with a laptop, and the patio seen in photos is part of a 2nd party restaurant that isn't part of the hotel and only accessible by a separate elevator and requires purchase to access. I had to move to a new room upon check-in due to broken door locks and bathroom fixtures falling out of the wall. My second room had a broken TV and needed a repairman to replace the cables in the back to receive a signal. I wasted several hours of my first day just settling into an acceptable room. In general, I wouldn't have been as disappointed if the price I paid was in-line with other hotels that have not been maintained and fallen to a similar level. The staff, however, were all friendly and extremely accommodating.

Stayed 4 nights in Jun 2023

6/10 Okay

Derrick

20 November 2024

Stayed 2 nights in Nov 2024

4/10 Poor

Marc

18 November 2024

Liked: Cleanliness, communication

Disliked: Room comfort

Veraltet und den Preis nicht wert

Leider ein sehr in die Jahre gekommenes Hotel mit nur oberflächlichen und recht günstigen Renovierungen. Die Dusche bestand aus einer sehr engen Badewanne (siehe Foto). Da gibt es auch in direkter Nähe bessere Alternativen.

Stayed 2 nights in Nov 2024

4/10 Poor

Claus

27 October 2024

Liked: Cleanliness

Disliked: Room comfort, communication

Anmeldelse

Kan på ingen måde forstå dette hotel kan være listet som et 5-stjernet hotel. Morgenmadsbuffet og værelsernes stand var ikke til sammenligning med hotellet jeg opholdt mig på ugen forinden. Super skidt oplevelse

Stayed 6 nights in Oct 2024

8/10 Good

Amaury

23 October 2024

Liked: Cleanliness, room comfort, communication

Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveler

28 September 2024

Liked: Cleanliness, room comfort, communication

Stayed 26 nights in Sep 2024

8/10 Good

Verified traveler

27 September 2024

Liked: Cleanliness, room comfort, communication

Stayed 7 nights in Sep 2024

10/10 Excellent

Siu Luen

27 September 2024

Liked: Cleanliness, room comfort, communication

Stayed 3 nights in Sep 2024

6/10 Okay

Sébastien

22 September 2024

Liked: Cleanliness

Disliked: Communication

Pratiquement personne ne parle anglais, ou tres mal. Besoin d'un bonnet de piscine, sans aucun avertissement au préalable. Ils sont en vente sur place, mais difficile de le comprendre. Petit déjeuner moyenen terme de choix

Stayed 2 nights in Sep 2024

Ascott Huai Hai Road Shanghai

Choose dates to view prices

Photo gallery for Ascott Huai Hai Road Shanghai

Reviews

Popular amenities

Room options

View all photos for Executive Studio

Executive Studio

Highlights

View all photos for Executive Studio (Art Room)

Executive Studio (Art Room)

Highlights

View all photos for Premier Room, 1 Bedroom (Family Room)

Premier Room, 1 Bedroom (Family Room)

Highlights

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

Highlights

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Highlights

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

Highlights

View all photos for Rabbit's Den Family Room

Rabbit's Den Family Room

View all photos for Executive Suite - 1-Room

Executive Suite - 1-Room

View all photos for Two Bedroom

Two Bedroom

View all photos for 1-Bedroom Premier Suite Twin Beds

1-Bedroom Premier Suite Twin Beds

View all photos for Guestroom - Double Occupancy

Guestroom - Double Occupancy

View all photos for Executive Studio Apartment

Executive Studio Apartment

View all photos for 1-Bedroom Premier

1-Bedroom Premier

View all photos for 3-Bedroom Premier

3-Bedroom Premier

View all photos for Suite - 3-Room (Top Floor)

Suite - 3-Room (Top Floor)

View all photos for Family Parent-child Suite

Family Parent-child Suite

View all photos for Deluxe Executive Single Room

Deluxe Executive Single Room

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Ascott Huai Hai Road Shanghai

Languages

Similar properties

Riverdale Residence Xintiandi Shanghai

Riverdale Residence Xintiandi Shanghai

Property amenities

Pool/Spa

Internet

Parking and transportation

Family friendly

Restaurants on site

Kitchen

Dining

Bedrooms

Bathrooms

Entertainment

Outdoor areas

Laundry

Work spaces

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Location highlights

Things to do

Safety features

General