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"Some aspects were great, some not. The hotel restruant is an Indian cuisine which we do not like. The room we stayed in has wall and floor structural problems. There was also a camera pin hole in the ceiling over the tub I stuffed a tissue into. It was noisy between 10 to 11 pm as a group of loud drunks were walking down the hall."

"Loved the ambience and the bar was very nice as well. The hotel provides coffee in the room and in the lobby. Wonderful bed and plenty of room. We will be back"

"Great"

"We stayed for a ski trip. The amenities were perfect for our family and friends. "

"Great place for a quick stay but the heater was like a truck going off."

"Ruby is very helpful and friendly. Thank you! "

"Our one night at The Constance recently (February 2025), was fantastic! The inn is warm and welcoming, spotlessly clean, and beautifully decorated with lots of vintage charm and all the comfy, modern conveniences one would expect. We absolutely loved it! Each staff member we had contact with (Logan, Brenda and Stacy) was professional and friendly. Communication was efficient and timely. As we were in Lenox off-season, the inn was exceptionally quiet, with only two other rooms booked during our one-night stay. We got to meet the other guests in the dining area after dinner, and stayed chatting with them long into the evening. The inn offered free snacks (small bags of pretzels, chips, trail mix, etc), fresh fruit (apples), granola bars, super-cute hot chocolate bar, tea and coffee, all self-serve, 24 hours a day! In our room, a beautiful glass decanter was filled with water along with two drinking glasses. An elegant touch! We really appreciated the Eco-friendly liquid soap, lotion, shampoo and conditioner dispensers, and each product had a beautiful scent and felt luxurious. The continental breakfast was fresh and beautifully presented (self-serve) in the dining area from 7:00 am - 9:00 am: hard boiled eggs, bagels, (gluten-free bagels as well), croissants, fresh fruit, yogurt, granola, orange and cranberry juice, tea, coffee. Delicious! Plenty to do in the area, within walking distance of the inn. Can't wait to return! Highly recommend! "

"Great central location for visits to multiple ski resorts."

"The weather played a part - our room was accessed by a set of outside stairs, and the weather was cold enough to make them a bit perilous. The staff did its best to attend to it."