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"Excellent "

"Beautiful place, second time here and its lived up to our expectations again, so full of character, well kept grounds, food delicious, couldn't fault anything "

"A beautiful hotel. Felt luxurious and special. The spa is stunning and so much better than the Thermae Spa. I was actually quite gutted that I spent additional money to go there. Stunning interiors and beautiful rooms. I will come back and I will recommend. "

"Second time staying at this hotel. Spotlessly clean. Comfortable bed. Good bathroom. Will certainly use again."

"The support from the front of house staff is 5 stars. There was a few minor issues that I experienced for my first ever visit to this hotel. 1. There was some hairs on the bed which I had to manually pick up one by one. So this means, the room may not have been cleaned correctly. 2. The coffee machine was not working, luckily I found the plug was not connected. If the room was checked prior guest arrival this could have been corrected. 3. The ensuite bathroom doesn't have a door to close, so when you have a shower you will inadvertently partially flood the floor. 4. There is wireless charging capability on pods integrated into the small desk side cabinets but these didn't work. 5. I didn't find any available sockets to plug my laptop in to work from. So I had to unplug the kettle and use that outlet. There should be at least a minimum of 1 plug socket on each side of the bed. 6. The shower room has a vanity mirror that is supposed to have an LED strip that is supposed to light up but this didn't work. 7. There is limited coffee options, 4 pods are supplied and this isn't alot for heavy coffee drinkers. It would also nice to have other options like mocha. Please note I am only highlighting small issues, I wouldn't say this affected my stay majorly, as it was only one day."

"Great location, great pool, and lovely staff. I would stay here again. "

"We stayed 6 nights. The breakfast was wonderful! The rooms were comfortable. My only complaint was there was not enough hooks in the bathroom as in most hotels! "

"Great Location and fantastic facilities"

"We will definitely be back! Everyone we dealt with was lovely, cleanliness top notch, breakfast was delicious, room was fresh and nice to be in. Price was excellent value. 100% recommend! Thanks to all staff for a great visit to Bristol. "