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"Tranquil hotel with ample space for relaxation throughout the property. Free car service in and out, even has a kids playroom that helped to entertain my young 15mo while my husband and I took turns for onsen. Great service and also in room dining. "

"We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice. We loved this place."

"We stayed at building #2 and #6 due to limited room availability during winter break. Rooms look totally different, one from 2010(#2) vs other from 1980(#6). They are priced as such, too. So set your expectations properly. Interestingly, #6 is easier to access Hiuchi-no-yu(onsen). #2 has good bathroom so you may want to avoid walking all the way to Hiuchi. Dining options are limited to resort itself and price is high to promote all-inclusive plans. Their in-house convenience shop charges extra for everything. This old style business model has to go. I wish the resort invites usual convenience stores like 7-11 so that guests will have access to better/cheaper breakfast. As a ski resort, Naeba is good. Everyone can access green course on top of gondola #2 which has fresh snow compared to usual resort’s green courses at the bottom of the mountain. And those folks can take gondola back down to skip blue courses. Though you have to pay little extra, I highly recommend trying Dragondra for its view and better snow in Tashiro area, at least one day."

"The room was a decent size and nicely decorated. The staff was very attentive and responsive. Not much around at a walking distance, but if you rent a car it’s ok. I would definitely stay here again."

"Great location at the bottom of the mountain next to the quad chairlift. Rentals & dining on site. Paid for “half board” and certainly got my moneys worth. Have stayed here before and will definitely be back."

"スタッフの方々のご対応がとても丁寧で本当に心地よく使わせていただきました。また、駐車場のスタッフの方々も寒い中素晴らしい対応をしていただいて本当に感謝しています。"

"Stayed a night. 10 min walk to Karuizawa station. Nice and cosy. Small 3 storey hotel/inn. Simple but good breakfast included. "

"Excellent location, room and impeccable service as usual. Walking distance from Takasaki Eki, Montres, OPA/Aeon, restaurants, Takasaki Arena, Museums, and the Concourse!"

"Our stay at the hotel was fantastic. The room was clean and well-maintained, and the onsen offered both private and public options, both of which were excellent. The breakfast and dinner were delicious. Highly recommend this hotel to anyone visiting Kusatsu Onsen town."