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"Key pad (number 2 & 5) of the night entrance is not working properly. We cannot open the night entrance so we need to wait outside. We call the phone but nobody pick up."

"Incredible location! Perfect for our first trip to Ghent. Plenty of space for two of us (adults). The bathroom glass makes privacy an issue if you are not a couple, and as noted on many other reviews, the shower gets water all over the glory. Those small bathroom issues would not sway us from staying here again though. We loved the property and the vibe of the place. They have done an incredible job with preserving it. I highly recommend this as a place to call home during a Ghent visit."

"We arrived late and it was the night of the boss' wedding. Yeah, right. So we couldn't park the car in the underground garage at the Hotel but had to find a place on the street wherever I could. No restaurant for the night of course, you know, the wedding. A complimentary drink in exchange. Well, decide for yourself. Other than these it was a nice place, for one night we had to spend there."