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"Have had a great stay at St Giles, may have been compact, however clean and convenient for the sights … All staff courteous and friendly, willing to help when approached… Such a comfortable bed with a choice of pillows … Had an amazing room overlooking Tottenham Court Road and the BT Tower … Not the quietest… however it is a main road and not an issue for me, it is what it is …. please don’t complain, just take earplugs … My only complaint although prob just a preference…. What’s with the tiny tea cups??? Would much prefer a good sized cup / mug … Thank you and would love to cone back xXx "

"Easy check-in, all the staff were very helpful and friendly. They took our bags upstairs for us and greeted us happily every time we came and went. They made us feel very welcome like we were staying with family."

"Really good value for money, especially considering it's a 4 - minute walk from Paddington station. Lovely and clean, well decorated, friendly and helpful staff. They have a free service of storing your luggage in a secured room until 6pm of your checkout date, I found this extremely helpful. Would 10/10 come again"

"We booked an executive twin room for the 3 of us for my mums birthday. Check in took a little while but there was a gentleman handing out water to people waiting which was a nice touch. The room was lovely and spacious, even with the double sofa bed out. Plenty of room for the 3 of us. Free drinks in the mini bar and plenty of tea, coffee and hot chocolate in the room to keep us going. Access to the executive lounge was a bonus where we grabbed some snacks and drinks after a long day shopping. Lots of choice at breakfast, staff couldn't be more accomodating and wondeful. The only downside I could say is that the lifts did take a while. Overall we loved our stay and would definitely be back! "

"It is hard to find a nice sized room for a family of 4 in London, not to mention one with such a great location. The room was a nice size, they let us check in early and is walking distance from many sights. We were impressed by all of the complimentary extras: bottles of water every day, snacks, tea, even a rubber duckie! Would absolutely recommend!"

"Amazing stay! Great location as it is close to the Russell Square station on the Piccadilly line. Also close to a bus stop and lovely Russell Square. WiFi worked well. Staff were friendly and helpful. We will stay there again. "

"Easy access to all the great about London. The staff was FANTAStIC and the facility was great. Rooms were spacious and beds were comfy. "

"One night stay before catching the Eurostar - exactly what was needed. Clean and a short walk away. "

"Grt place stayed many times"