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New Century Grand Hotel Hangzhou

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Hangzhou

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Photo gallery for New Century Grand Hotel Hangzhou

Interior
2 restaurants, breakfast served
Pub
Front of property - evening/night
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, minibar, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Down comforters, minibar, in-room safe, individually decorated

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed | Down comforters, minibar, in-room safe, individually decorated

Business Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Down comforters, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Washer/dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Down comforters, minibar, in-room safe, individually decorated

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Washer/dryer
  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

2 bars/lounges, lobby lounge

Grand New Century Hotel, Hangzhou Boao, A Tribute Portfolio Hotel

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, (23)
The price is AED 229
AED 267 total
includes taxes & fees
9 Mar - 10 Mar
Grand New Century Hotel, Hangzhou Boao, A Tribute Portfolio Hotel

About the neighborhood

Map
818 Middle Shixin Road, Xiaoshan District, Hangzhou, Zhejiang, 311202

What's nearby

  • Hangzhou Paradise Park - 4 min drive
  • Xianghu Tourism Resort - 6 min drive
  • Hangzhou Olympic Sports Center - 8 min drive
  • West Lake - 14 min drive
  • Hangzhou Tower Shopping Mall - 17 min drive

Getting around

  • People Square Station - 1 min walk
  • Hangzhou South Station - 4 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 17 min drive

Restaurants

  • ‪全金釜韩国烧烤 - ‬4 min walk
  • ‪味府 - ‬4 min walk
  • ‪丁哥黑鱼馆 - ‬7 min walk
  • ‪龙之家港式餐厅 - ‬7 min walk
  • ‪咪拉贝儿 - ‬3 min walk

About this property

New Century Grand Hotel Hangzhou

Luxury hotel located in Xiaoshan
At New Century Grand Hotel Hangzhou, you can look forward to a swim-up bar, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the steam room, and indulge in hydrotherapy, aromatherapy, or a facial. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool with a swim-up bar
  • Free self parking and extended parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, coffee/tea in the lobby, and free newspapers
Room features
All 699 individually furnished rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • HDTVs with satellite channels
  • Wardrobes/closets, refrigerators, and freezers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7 AM - 4 PM
  • Roundtrip train station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 128 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Cafe Mediterranean
  • Four Seasons Chanber
  • I Ma Re Ga Ma
  • Long Bar
  • Yigar Bar

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Freezer
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Airport shuttle fee: CNY 18 per person (one-way)
  • Airport shuttle fee per child: CNY 18 (one-way), (from 12 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

Pool access available from 6:30 AM to 11 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel New Century
New Century Grand
New Century Grand Hangzhou
New Century Grand Hotel
New Century Grand Hotel Hangzhou
New Century Hangzhou Grand Hotel
New Century Hotel
New Century Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel
New Century Grand Hotel Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Does New Century Grand Hotel Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–11 PM.

Is New Century Grand Hotel Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Century Grand Hotel Hangzhou?

Self parking and extended parking are free at this property.

What time is check-in at New Century Grand Hotel Hangzhou?

Check-in start time: 2 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at New Century Grand Hotel Hangzhou?

Check-out is at 2 PM.

Does New Century Grand Hotel Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 18 per person applies.

Where is New Century Grand Hotel Hangzhou located?

Located in Xiaoshan, this luxury hotel is 2.7 mi (4.3 km) from Crazy Appleland and 2.8 mi (4.5 km) from Hangzhou Paradise Park. Xianghu Tourism Resort and Hangzhou Polar Ocean World are also within 6 mi (10 km). People Square Station and People's Square Station are within a 2-minute walk.

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New Century Grand Hotel Hangzhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 36 out of 87 reviews
Rating 8 - Good. 31 out of 87 reviews
Rating 6 - Okay. 18 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得再来
非常好好的住宿体验。下次还会优先开元
Stayed 1 night in Feb 2021

10/10 Excellent

CHAO-CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有機會，下次還會去住
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Poor temperature control
air conditioner was not properly operated. It's so hot in the room as well as hotel lobby.
Stayed 1 night in Sep 2019

4/10 Poor

Jung Ju

Disliked: Staff & service
Stayed 1 night in Jul 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value place to stay
The hotel was very satisfactory
Stayed 2 nights in Feb 2019

10/10 Excellent

jeongoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
욕실에서 반신욕하면서 티비를 볼수 있음. 화장실에 티비스피커가 연결되어 있음
주위에 편의점은 없습니다. 다만 맞은편에 백화점이 있어서 지하 먹거리, 마트가 있어서 좋습니다.
Stayed 2 nights in Jan 2019

10/10 Excellent

Oro, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗なホテルでした。英語が通じないことがありましたが、スマートフォンの翻訳機能を使われていたので、問題無く話ができました。
Stayed 1 night in Oct 2018

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and room.
Comfortable bed and room. Breakfast and meals not the best I ever had in China, and not too much in the area but very close to subway.
Stayed 4 nights in Oct 2018

6/10 Okay

Shih

Liked: Room comfort
The stay was ok, on the 10th day stay, they logged me out the system and told me that I need to pay more for the rest of stay. After all the explanations and trips up dawn the elevator, they apologized that was their mistake. To make it up he said will have the service to deliver a fruit bowl to my room, it was never arrived. I am back Home today.
Stayed 13 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Only nice location
For Chinese is ok for that hotel but for other countries people are not comfortable to stay, coz they really cant not speak english. Even i would like to order for room service, it is really hard to orde coz of there english skill.
Stayed 3 nights in Aug 2018

8/10 Good

TSUNG-PEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don’t expect much
No staff can speak English , hotel interior is good but management is bad
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food only provided till 12am. Not convenient for business traveller who arrived hotel after 12am.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

HYEONG REOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2017년 국경절에 항주에서. .
5성급 호텔로 숙박하기 좋은 곳임. 항주시내가 아닌 신도시에 위치해서 주변 인프라는 미성숙된곳임. 신도시로 향후 주변인프라가 완성되면, 좋을듯....항주공항을 이용하실분은 적극 추천합니다
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

chirag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Pennymagic01

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
Clean and comfortable hotel. Hotel staff was very friendly and helpful.
This review was submitted before 2018 and has not been verified.

8/10 Good

Andrew, Yuk

Liked: Cleanliness, staff & service, property conditions & facilities
地氈，網线
我入住此洒店數天，發現其中有房間的網綫不能用。而地氈更有凸起來的狀況，轉房后都有同樣情況，如此會對客人做成不必要的危機！需多加留意！
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

KUO HAO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
差勁的網路
This review was submitted before 2018 and has not been verified.

8/10 Good

Dickson, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comforatable hotel.
wifi is really no good, need alot of funny registration and yet do not get connection at room for computer and phone.
This review was submitted before 2018 and has not been verified.

8/10 Good

Chung Yu, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel while in Hangzhou XiaoShan are
Good stay but the room wifi signal was very weak, however the hotel sent over a router and installed in my room, problem solved.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
The wifi was very poor and worse that NOONE understood or talked english. I almost missed my flight. I had asked for a taxi to the airport at 7.15, but they couldn't even to that right and thought I needed it for 9...... Not a hotel for foreigners