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Hotel Karen

5.0 star property
Luxury hotel with 2 restaurants and a marina

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Karen

Exterior
Aerial view
Deluxe Twin Lakeview | Premium bedding, down comforters, pillowtop beds, minibar
Building design
Family Suite with Garden Lake View | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Lakeview Suite

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Lakeview Suite

Highlights

Balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Quadruple Room, 2 Bedrooms

Presidential Quadruple Room, 2 Bedrooms | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Quadruple Room, 2 Bedrooms

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 175 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds, 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Lakeview

Deluxe Twin Lakeview | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Twin Lakeview

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Lakeview Family Suite

Lakeview Family Suite | Premium bedding, down comforters, pillowtop beds, minibar

Lakeview Family Suite

Highlights

Balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 131 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Suite with Garden Lake View

Family Suite with Garden Lake View | Premium bedding, down comforters, pillowtop beds, minibar

Family Suite with Garden Lake View

Highlights

Yard
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 131 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
No. 999, Mu Zhou Road, Thousand Island Lake Town, Chunan County, Hangzhou, Zhejiang, 311700

What's nearby

  • Qiandao Lake - 3 min walk - 0.3 km
  • Xiyuan Wharf - 11 min drive - 11.2 km
  • Qiandaohu National Forestry Park - 13 min drive - 12.6 km
  • Wangutang Park - 14 min drive - 14.1 km
  • Xin'an Dam - 34 min drive - 36.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 117 min drive

Restaurants

  • ‪红红汤瓶馆 - ‬4 min drive
  • ‪千岛湖钓鱼岛 - ‬7 min drive
  • ‪金风农庄 - ‬5 min drive
  • ‪千岛湖东庄大酒店 - ‬13 min drive
  • ‪杭州淳安千岛湖湖心亭度假村 - ‬6 min drive

About this property

Hotel Karen

Luxury hotel on a private island
You can look forward to a marina, a poolside bar, and a grocery/convenience store at Hotel Karen. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Enjoy the gym, as well as activities like boat tours. Free in-room WiFi is available to all guests, along with a terrace and designer stores on site.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Full breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • Express check-out, an elevator, and 4 meeting rooms
Room features
All 98 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Designer toiletries and hair dryers
  • 43-inch LCD TVs with cable channels
  • Balconies or patios, wardrobes/closets, and children's slippers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 160 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • 千岛湖餐厅
  • 咖啡亭

Things to do

  • Boat tours
  • Children's pool
  • Designer stores
  • Fitness center
  • Free bicycle rentals
  • Lifeguards on site
  • Motorized watercraft
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Wine tasting room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Dock
  • Garden
  • Lifeguards on site
  • Marina onsite
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • In-room accessibility
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • Telescope

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 43-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Bulk dispenser for toiletries
  • Children's slippers
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 3000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CNY 160 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Karen Hangzhou
Karen Hangzhou
Hotel Karen Hotel
Hotel Karen Hangzhou
Hotel Karen Hotel Hangzhou

Frequently asked questions

Does Hotel Karen have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel Karen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Karen?

Self parking is free at this property.

What time is check-in at Hotel Karen?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Karen?

Check-out is at noon.

Where is Hotel Karen located?

Situated in Hangzhou, this luxury hotel is 0.2 mi (0.3 km) from Qiandao Lake and within 9 mi (15 km) of Qiandao Lake Forest Oxygen Bar and Xiyuan Wharf. Shijatang Park and Qiandaohu National Forestry Park are also within 9 mi (15 km).

Hotel Karen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

YANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has its unique design and is full of its own friendly culture. It is a little bit far from the downtown area but because of that it is located in a quite environment. I can see the staff members tried their best to serve and they should be recognized.
Stayed 2 nights in Jul 2021

10/10 Excellent

lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
管家式服务，贴心周到
一不当心选了千岛湖当地最贵的酒店，hotel karen 迄今为止住过服务最贴心，最有特色的精品五星酒店，外观像个碉堡或是厂房，还有一扇像似生了锈的铁门，私密性极高，尽显低调奢华。整个酒店拥有环保理念，有自己养植的蔬菜和禽类，夏天可以上岛上采摘，临走还能带上一篮。全程管家式服务，现场摆放刚消过毒的杯具和洗漱用品。整个酒店大多都使用了木质材料，连牙刷都是木质的，化妆包都是牛皮纸做的，每年都使用最好的植物木腊油做养护。环保理念无处不在，服务细致到位，希望明年尽快实现网红酒店的目标和无人机送餐的这块项目
Stayed 2 nights in Dec 2018