Holiday Wuyang Hotel Hangzhou

4.5 star property
Lakefront Hangzhou hotel in Shangcheng with free valet parking

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January 2025

Photo gallery for Holiday Wuyang Hotel Hangzhou

Breakfast, lunch, dinner served; Chinese cuisine
Front of property
Reception
Game room
TV, pay movies

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

Hot Deal Room

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Business Suite

Highlights

Separate sitting area
Air conditioning
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Superior Twin Room

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Japanese Suite

Highlights

Separate sitting area
Air conditioning
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Elegant Room

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Double Room

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
No. 109 Qingbo Avenue, Nanshan Road, Shangcheng, Hangzhou, Zhejiang, 310002

What's nearby

  • West Lake - 12 min walk - 1.0 km
  • Wushan Night Market - 4 min drive - 3.0 km
  • Broken Bridge - 5 min drive - 4.0 km
  • Hangzhou China Silk Town - 6 min drive - 5.2 km
  • Hangzhou Tower Shopping Mall - 6 min drive - 5.5 km

Getting around

  • Hangzhou Station - 11 min drive
  • Wushan Square Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 37 min drive

Restaurants

  • ‪拉丁娜巴西烤肉风情餐厅 - ‬4 min walk
  • ‪好彩馆 - ‬1 min walk
  • ‪太古咖啡馆 - ‬5 min walk
  • ‪天度印度餐厅 - ‬4 min walk
  • ‪Dkeller - ‬4 min walk

About this property

Holiday Wuyang Hotel Hangzhou

Luxury hotel near West Lake
You can look forward to a coffee shop/cafe, a garden, and dry cleaning/laundry services at Holiday Wuyang Hotel Hangzhou. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, tour/ticket assistance, and concierge services
Room features
All 109 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Rainfall showers, designer toiletries, and shower/tub combinations
  • TVs with cable channels
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: CNY 58.00 for adults and CNY 29 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center

Family friendly

  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • In-room massage
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 180 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 58.00 for adults and CNY 29 for children
  • Airport shuttle fee: CNY 300 per vehicle (one way)
  • Airport shuttle fee per child: CNY 300 (one-way), (from 10 to 12 years old)
  • Rollaway bed fee: CNY 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Wuyang Hotel
Holiday Wuyang Hangzhou
Holiday Wuyang
Wuyang Hangzhou Hangzhou
Holiday Wuyang Hotel Hangzhou Hotel
Holiday Wuyang Hotel Hangzhou Hangzhou
Holiday Wuyang Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Is Holiday Wuyang Hotel Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Wuyang Hotel Hangzhou?

Self parking and valet parking are free at this property.

What time is check-in at Holiday Wuyang Hotel Hangzhou?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Holiday Wuyang Hotel Hangzhou?

Check-out is at noon.

Does Holiday Wuyang Hotel Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 300 per vehicle applies.

Where is Holiday Wuyang Hotel Hangzhou located?

Located in Shangcheng, this luxury hotel is within a 15-minute walk of Qinghefang Old Street and West Lake. Wushan Square and Liulang Wenying Park are also within 15 minutes. Wushan Square Station is 11 minutes by foot and Houchaomen Station is 24 minutes.

Holiday Wuyang Hotel Hangzhou Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 62 reviews" "
Rating 8 - Good. 32 out of 62 reviews" "
Rating 6 - Okay. 7 out of 62 reviews" "
Rating 4 - Poor. 6 out of 62 reviews" "
Rating 2 - Terrible. 3 out of 62 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Wun Ho

Disliked: Cleanliness
The service is worser than 2017, room cleaning hasn’t washed cup, some guests were smoking at the room and opened their room
Stayed 3 nights in Dec 2019

6/10 Okay

Jun

Disliked: Room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, property conditions & facilities
The location is good; right off bus line 31, walking distance to West Lake and beautiful views. One staff person spoke English. The others who didn’t acted professionally but didn’t make any effort to communicate in either Mandarin or English. The walls in the room were chipped away and had mold growing on them. We didn’t have any water available until midnight, and then it took time for hot water to be available. We arrived at 5 pm and they said our room wasn’t ready, we insisted and they allowed us to check in. Posted check in time is 3pm. The lobby bar has really limited choices. Make sure you show up for breakfast we’ll before the ending time as they take everything down right at 9:30. Food past 9:00 was cool and dried up. Our room keys failed several times and we had to reprogram them every time we returned from an outing. Whenever we called the front desk, they would hang up without saying anything and then have someone who spoke English call back. Overall, this property is okay. Perhaps a little overpriced for the quality and service. But the neighborhood and convenience to the area is worth it.
Stayed 1 night in May 2019

8/10 Good

Xian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is good: very lose to the West Lake. The room is smaller than I expected.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
We stayed 2 days over there. Staffs are friendly and helpful in general. The location is very convenient with many restaurants around and only few minutes walking to West Lake. The room we stayed is quite small, maybe it is because of those furnitures inside room. Overall we are happy with the hotel and it is good value for money.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived at night about 9pm and there was only a check in table. The staff was multi-tasking, answering phone calls, replying to other guests,......and it took me about 15mins to check in even as I'm the only 1 checking in at that time. Hotel location is just opposite the west lake which is good given that I get to take a stroll in early morning before rushing off to the airport. Breakfast is average, doesn't really have a big spread.
Stayed 1 night in May 2018

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot under the collar
The hotel was modern, clean and the service was impeccable. The location right next to west lake, dining and so much more was fantastic. The only problem, and it was a big one for me, was that it was unseasonably warm and my room was 85 degrees F. Hotel management informed me that it was their hotel tradition not to turn on air conditioning in the evening. After two encounters, I settled for an electric fan that I stuck in the window to draw out hot air. It made an otherwise fantastic visit nearly unbearable.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very good breakfast, the room is a little small but comfortable. The only problem is their A/C! I set the temperature to the lowest but still not cool enough.
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Room very small, looked much smaller than pictures. LOCATION good. Ok clean, air conditioning no good

2/10 Terrible

Andre

Disliked: Staff & service, property conditions & facilities, room comfort
worst hotel service & amenities for the price

6/10 Okay

Florin, Austin, TX

Liked: Cleanliness, staff & service
OK hotel by West Lake
A bit dated hotel, inside and out, very close to West Lake, and not very easy to find. Staff was very helpful (although not very proficient in English). I forgot a sweater in the room and the staff figured it out and hurried downstairs while I was waiting for my taxi. Breakfast can be skipped. Priced well considering the position.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and incredible value for money. Staff's English was perfect and all were very helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Kum Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HangZhou West Lake good choice
Very nice hotel, good service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel close to west lake
Room layout is excellent, clean, and comfortable bed. 5 Minites walk to west lake.

8/10 Good

Paey Thong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Condition of hotel is good but no good view of xihu

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay like an affluent Chinese tourist
I stayed at the hotel while attending a conference at the China National Silk Museum, an easy walk about a mile away. It's a modern property with spacious rooms in the beautiful West Lake area. The air conditioning is tremendously effective, not a given in Hangzhou hotels. As too often the case in hotels, the room was dimly lit and the lights over the bathroom mirror cast weird shadows. But the main thing guests should be aware of is that this is a Chinese hotel for Chinese guests. The staff is nice and will do their best, with help from Weibo's translation service, to help you, but if you need a place where your English is easily understood and your American food expectations are met, don't stay here. If, on the other hand, you want an easy-to-manage introduction to how affluent Chinese travel this might be just the place. Although breakfast wasn't included in my rate, for instance, I did eat at the buffet a couple of times and enjoyed seeing people pile enormous amounts of food on their plate to get their money's worth. The embroidery shop is fun, and the embroiderer is happy to dicker using her calculator.

4/10 Poor

Jui-Fu

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Wanyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

WU

The hotel is okay. The location is good. However, don’t recommend the breakfast, it is not worth of paying.
Stayed 2 nights in Sep 2019

8/10 Good

CHIN FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019