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Hangzhou The New Hotel

3.5 star property
Historic Hangzhou hotel in Shangcheng with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hangzhou The New Hotel

Exterior
Lobby
Exterior
Indoor spa tub
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Lake View

Suite, Lake View | Living area | LCD TV

Suite, Lake View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Digital channels
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, blackout drapes, free WiFi

Standard Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Digital channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Lake View

Standard Room, Lake View | Room amenity

Standard Room, Lake View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Digital channels
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Room, Mountain View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Digital channels
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | In-room safe, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Lake View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Digital channels
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sheraton Grand Hangzhou Wetland Park Resort

Pool
Spa
Kids pool
Parking included
8.6 out of 10, Excellent, (138)
The price is AED 345
AED 402 total
includes taxes & fees
24 Dec - 25 Dec
Sheraton Grand Hangzhou Wetland Park Resort

About the neighborhood

Map
No 58 Beishan Rd, Hangzhou, Zhejiang, 310007

What's nearby

  • West Lake - 1 min walk
  • Wushan Night Market - 11 min walk
  • Broken Bridge - 15 min walk
  • Wulin Square - 3 min drive
  • Hangzhou Tower Shopping Mall - 4 min drive

Getting around

  • Longxiangqiao Station - 4 min walk
  • Hangzhou Station - 10 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 21 min drive

Restaurants

  • ‪莱雪咖啡 - ‬3 min walk
  • ‪天天旺酒楼 - ‬3 min walk
  • ‪糖皇甜品 - ‬1 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪湖滨28餐厅 - ‬1 min walk

About this property

Hangzhou The New Hotel

Historic hotel near West Lake
Take advantage of a casino, a coffee shop/cafe, and a garden at Hangzhou The New Hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at the two on-site restaurants. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking, plus valet parking (surcharge)
  • Babysitting (surcharge), smoke-free premises, and multilingual staff
  • Tour/ticket assistance, wedding services, and a TV in the lobby
Room features
All 152 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with digital channels
  • Daily housekeeping and phones

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (surcharge)

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Chinese Restaurant
  • Western Restaurant

Things to do

  • Sauna

Family friendly

  • Babysitting (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Free bottled water

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hangzhou New
Hangzhou New Hotel
New Hotel Hangzhou
Hangzhou The New Hotel Hotel
Hangzhou The New Hotel Hangzhou
Hangzhou The New Hotel Hotel Hangzhou

Frequently asked questions

Is Hangzhou The New Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hangzhou The New Hotel?

Self parking is free at this property.

What time is check-in at Hangzhou The New Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Hangzhou The New Hotel?

Check-out is at noon.

Where is Hangzhou The New Hotel located?

Located in Shangcheng, this historic hotel is within a 5-minute walk of West Lake and No.2 Park. Wulin Night Market and Xihu Tiandi are also within 15 minutes. Longxiangqiao Station is only a 4-minute walk and Fengqi Road Station is 17 minutes.

Hangzhou The New Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 6 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Breeze, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located at the side of the West Lake.
The hotel brought me back to the 1940s. It is great to experience the past atmosphere and at the same time enjoying the convenience of the present technology.

10/10 Excellent

Gek, Beijing

Liked: Cleanliness, property conditions & facilities, room comfort
Walk to Westlake
Best location - right next to Westlake & close to everything else, even able to walk to town.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

teresa, Bath UK

Liked: Room comfort
Beautiful location
The hotel feels a little tired looking. Staff is not enthusiastic to please you. Daily tidying and cleaning of room is bare minimum. The hotel needs a massive injection of energy and enthusiasm .

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
位置很好的飯店
所有的美都源於西湖；因為就坐落於西湖最美的孤山白堤旁。 所有的氣質都來自於歷史；旅館老舊但很有味道。 其他一般；設備、餐食和服務態度。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置不错，隔音差
酒店隔音比较差，隔壁一开水龙头我们房间就有奇怪的声音。酒店5楼在装修，说好dao下午5点的，结果7点了还在敲。

8/10 Good

marie-dominiq, paris

Liked: Staff & service
emplacement très agréable mais pas du tout de vue
nous avons demandé et payé le supplément pour une chambre avec vue sur le lac. c'était probablement possible il y a 20 ans, maintenant les arbres ont tellement poussé que la vue est sur les feuilles. aucune possibilité de remboursement ou de changement de chambre. juste un plateau de fruits en compensation; par contre, service très attentif et serviable.

6/10 Okay

Verified traveler

Liked: Staff & service
서호 북변에 위치한 오래된 호텔
호텔을 낡았으며 조식은 부실한 편이나 호숫가에 위치하여 위치 좋음. 오래된 음식점 루외루도 1킬로정도로 가까운 편

8/10 Good

서역고월, 서울

Liked: Cleanliness, staff & service, property conditions & facilities
서호 북쪽에 위치한 오래된 호텔
서호변에 있고 오래된 유명한, 그러나 좀 비싼 로우와이로우라는 음식점에 가까운 곳입니다. 오래 된 건물이라 뷰가 안좋은 방들이 많아서 호변에 위치한 장점을 살리기는 어렵습니다. 하지만 특히 나쁜 점 없는 무난한 호텔이었습니다.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮은 호텔
우선 서호앞에 위치해서 위치는 탁월, 하지만 예약확인이 제대로 안돼 1시간이상 소비... 그래도 친절하게 응대해서 크게 불만이 생기진 않았음. 욕조 물이 안바져서 씻기에 불편했음.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
设施一流，位置绝佳
据说以前是国家领导人下榻之地，我有幸入住。位置绝佳，服务一流。