Greentree Inn Hangzhou West Lake Avenue Hotel

3.5 star property
Hotel with free parking, near West Lake

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December 2024

Photo gallery for Greentree Inn Hangzhou West Lake Avenue Hotel

Blackout drapes, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

Family Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

Single Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Middle Zhongshan Road, 211-215, Hangzhou, Zhejiang, 310002

What's nearby

  • West Lake - 10 min walk
  • Wushan Night Market - 11 min walk
  • Broken Bridge - 5 min drive
  • Hangzhou China Silk Town - 5 min drive
  • Hangzhou Tower Shopping Mall - 5 min drive

Getting around

  • Ding'an Road Station - 6 min walk
  • Hangzhou Station - 7 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 33 min drive

Restaurants

  • ‪Haidilao Hot Pot - ‬3 min walk
  • ‪咖啡工坊 - ‬3 min walk
  • ‪Coco都可茶饮 - ‬3 min walk
  • ‪麦当劳 - ‬4 min walk
  • ‪弗洛咖啡会 - ‬3 min walk

About this property

Greentree Inn Hangzhou West Lake Avenue Hotel

Hotel near West Lake
Greentree Inn Hangzhou West Lake Avenue Hotel provides conference space and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), meeting rooms, and smoke-free premises
  • Free newspapers, an elevator, and luggage storage
Room features
All 115 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with cable channels

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: CNY 15 per person

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Luggage storage
  • No housekeeping

Business services

  • Conference space (215 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • TV

More

  • Access via exterior corridors
  • Iron/ironing board (on request)

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

GreenTree Inn Avenue
GreenTree Inn Avenue Hotel
GreenTree Inn Hangzhou West Lake Avenue
Greentree Hangzhou West Avenue
Greentree Inn Hangzhou West Lake Avenue Hotel Hotel
Greentree Inn Hangzhou West Lake Avenue Hotel Hangzhou
Greentree Inn Hangzhou West Lake Avenue Hotel Hotel Hangzhou
GreenTree Inn Zhejiang Hangzhou West Lake Avenue Business Hotel

Frequently asked questions

How much is parking at Greentree Inn Hangzhou West Lake Avenue Hotel?

Self parking is free at this property.

What time is check-in at Greentree Inn Hangzhou West Lake Avenue Hotel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Greentree Inn Hangzhou West Lake Avenue Hotel?

Check-out is at noon.

Where is Greentree Inn Hangzhou West Lake Avenue Hotel located?

Located in Downtown Hangzhou, this hotel is within a 15-minute walk of Westlake Yintai Commercial Center and West Lake. Phoenix Mosque and Wushan Night Market are also within 15 minutes. Ding'an Road Station is 6 minutes by foot and Chengzhan Station is 12 minutes.

Greentree Inn Hangzhou West Lake Avenue Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 47 reviews" "
Rating 8 - Good. 18 out of 47 reviews" "
Rating 6 - Okay. 12 out of 47 reviews" "
Rating 4 - Poor. 5 out of 47 reviews" "
Rating 2 - Terrible. 2 out of 47 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay except bathroom has no door making the attached toilet and the floor wet after bath. Very convenient location, metro station close by. Friendly staff. We shall come back again.
Stayed 9 nights in Nov 2019

8/10 Good

Tyson, Anaheim, Ca

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel location is quite awesome, close to West Lake & Street food which is bonus. Staffs were very friendly and helpful, they speak english very well too. The hotel is quite old and need renovation. It doesn't matter to me, I need a good location to explore.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
nice and cosy but too smoky in the lobby and made me cough all the times so uncomfortable . wish the hotel banned all smokers in the lobby
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
i stay in block c this time and cant sleep the whole night as someone played basket ball at 1am in the morning?? the guest next door keep talking and smell cigarette. the lobby is the worst area which is full of smoke. wish smoking is prohibited in the lobby area.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
good location and friendly staff but the hotel needs a bit of renovation as its so old now.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The price was right and the location couldn't be better; right near the metro and on the pedestrian street Hefang Street. The room had no window, but was clean and comfortable. Those with an aversion to cigarette smoke should be aware that rooms nearby are smoking rooms. The hotel is a bit rundown with worn and dirty carpets in the hallway, but overall I enjoyed my stay. Staff had some English and were very helpful.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I loved this hotel as it was inexpensive and really centrally located, right on the pedestrian street - Hefang Street. It's a two minute walk from the metro station, right near dozens of restaurants, shops, and cool old buildings.... The front desk staff spoke some English and were very helpful and willing to use my phone translator when needed. The room, bedding, and bathroom were clean (although the rugs in the halls were not) and the bed was comfortable. I was travelling alone, and stayed four nights and felt very safe. The hotel was quiet. The only downside is that for the cheap price I paid, there was no outside window. Also although it was a non-smoking room, when the heat/ventilation system came on in the evening the smell of smoke was evident. Getting to the hotel from the train station to the hotel was easy, but it's a bit more difficult to get to the airport by public transport as it involves both metro and bus. A taxi will run about 150-250 Y and the private car I reserved (it was spring festival and I was worried about finding a cab) cost $300 Y . All in all I was very pleased with my stay here and plan to stay again.
Stayed 2 nights in Jan 2019

4/10 Poor

TARA, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor people hotel
Not to say remark is poor
Stayed 1 night in Jun 2018

8/10 Good

Martin

Liked: Staff & service, room comfort
Excellent location and value
Excellent location in pedestrian street of West Lake area. Staff helpful, good wifi just a bit run down as is common with budget hotels in China but still good value. Note that taxis can only get to within 100m and walk the last bit but on the plus side, no traffic noise outside your window so worth the walk!
Stayed 2 nights in Nov 2018

8/10 Good

Fei Chun

Liked: Cleanliness, staff & service
Recommended hotel to stop by
Very warm services, excellent location and price friendly. However, the room is a bit small. Definitely, will come back.
Stayed 3 nights in Oct 2018

8/10 Good

Chieh

Liked: Staff & service, property conditions & facilities, room comfort
Good value for your buck.
Good value for your buck. Excellent location for shopping and food. Room needs a bit of renovation, but is still acceptable. Most annoying was the excess shower water that wouldn't flow away after showering due to too level tiles and kept the complete bathroom floor wet. Would be nice too to match the pictures and description with the actual room size.
Stayed 2 nights in Jun 2018

6/10 Okay

Freddy, Singapore

Good location Good price
Located inside the “Yu Street” (yujie) - which is one of the famous Walking Streets in Hangzhou Good location for all tourists if you want to explore Hangzhou ancient streets, such as, Hefang Street Night Market, Wushan Night Market and others - all within walking distance Also most suitable for Muslim because the Phoenix Mosque is right beside the hotel and there are many “halal” restaurants nearby
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Dennis, Stuttgart

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Peis-Leistungsverhältnis. Super Lage! Sehr sauber.
Stayed 2 nights in Nov 2019

4/10 Poor

Yuan ju

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
房間打掃不乾淨都是灰塵!
Stayed 1 night in Sep 2019

10/10 Excellent

Hitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
杭州観光の拠点に良いです
地下鉄「定安路」から近く、にぎやかな南宋御街や清河坊エリアにもすぐにアクセスできる、たいへん良い立地です。西湖に行くにも10分ほど歩けば良いです。 部屋は一人旅には過不足ない作りで、清潔です。 バスルームは中国式でトイレや洗面台との間に仕切りがありませんが、換気扇を回せばすぐに乾くような床の素材になっています。 窓口の方は英語ができる方がいるので、中国語はできなくても安心です。 コスパも良く、満足度の高いホテルでした。
Stayed 2 nights in Sep 2019

10/10 Excellent

Kwok Kui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店前台的耐心姑娘
最主要是前台態度很好,因為本人國語比較差,但他們表現是明顯的有耐心,問題解答亦很細心,房內整潔,房外通道空間亦算很好(相對貴價酒店當然略遜一籌)!附近交通......因為每次出門也是滴滴,所以沒留意。整體來說,(最差到最好由1-5比分)房間整潔5,房間舒適度4,性價比4,再加一項舒心度5++,所以再到杭州,這酒店會是不二之選!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel tout confort... où on parle que chinois
Chambre très confortable et très propre ! La rue dans laquelle l'hôtel est située est très agréable: des petits cafés et restaurants plus joliment décorés aux offres plus originales les unes que les autres ! Point négatif cependant: le personnel de l'hôtel (l'Accueil notamment) ne parle pas un mot d'anglais... que du chinois... ça complique un peu les choses !
Stayed 1 night in Aug 2019

6/10 Okay

song, 名古屋

価格相応の部屋である
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Stayed 1 night in May 2019

6/10 Okay

Verified traveler

中国現地のチェーンホテル
南宋御街という伝統的な建築を復元した歩行者のみの通りに面していて、周辺の環境は非常に良い。フロントや施設は全体的に古め。
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
場所は便利で宿泊だけなら十分満足。
フロントでは英語はもちろん日本語も通じませんが、スマホの翻訳機能を使って一生懸命に対応してくれました。 部屋は可もなく不可もなくといったところですが、シャワーが弱いのが少し不便でした。 場所は便利で、駅からも近く、周辺は歩行街となっていて食事やお土産を探すのにも便利です。 ただ、Google Mapが示す場所は少しずれていて、実際には駅の反対側、中山中路にありますので、注意が必要です。
Stayed 2 nights in Apr 2019