Find Hotel with a Concierge in Hakuba

"スタッフさん全員丁寧でした。 大人数で行きましたが、お部屋の調整やさまざまな質問にも丁寧で大満足です。 海外のお客様やスタッフさんも居て、少し海外気分が味わえました。 またお部屋は写真よりも広く感じました！ あとTVがうつりませんでした。あまり部屋に居なかったのでそこまで残念ではないですが。 ともかく大変お世話になりました‼︎ Thank you so much‼︎♪"

"Great hotel. Nice breakfast and lovely onsen on site"

"Wonderful hotel and very accommodating to international travelers. Staff was very friendly, room was nice, lounge was comfortable, and the onsen was small but relaxing. Recommend staying here when in Hakuba. "

"Super friendly and accommodating owners! Place is in an awesome location. Will definitely stay again!"

"I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they...

"We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back! "