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"Haille was especially helpful. Also really appreciated the cold water available in the lobby after a long day. Has lots of things to save money by cooking your own"

"I enjoyed this hotel was so convenient to the train station- and the food and swimming pool and sauna were excellent--"

"We've stayed here before and returned because the hotel is well priced, good location, and fantastic breakfast. "

"Very helpful staff "

"Clean , quiet & attentive staff."

"As always, an excellent stay. We return every time are taking a pit stop on the way to and from Pescara and we have never been less than 100% happy. "

"Excellent place to stay in central Basel. Friendly staff and the Basel Card for visiting tourists is a bonus. All local public transport for free."

"The staff was very friendly and knowledgeable. The front desk was super helpful…. The breakfast was great. The one negative was the shower stall. I do expect to take a show without hurting myself. The stall was simply too small, I can’t turn around without turn off or turning the water too hot. It was smaller than the ones on cruise ships. Worst of all, the shower was very slippery and I almost fell. I heard the same complaint from our friends. This has to be addressed. Overall it was a very nice hotel and it would be excellent if they fix e shower issue. "

"The hotel is in the perfect location - near to the train station and the city centre. Our room was a good size, bed was comfy, and there was a kettle for making tea and coffee, which was great. The only downside to our trip was the swimming pool and sauna were closed for renovations...and we had booked the hotel especially to use those facilities. "