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"Nice hotel, could be exceptional with a lot of investment. Nice Spa, bar was okay, restaurant was okay. Young restaurant staff need to speak louder. Breakfast was poor. Overall it was okay. "

"Lovely property. Lovely food. Lovely pool. Really enjoyed our stay. "

"We have stayed in several hotels in Norwich over the last couple of years. For us the Maids Head Hotel was the best - comfortable bed, great shower and central location - we will be back!"

"Easy to get around by car or walk"

"Staff were all brilliant, couldn't do enough. The pool was a great addition and something to do in the evening with the kids as it is 20 mins drive from the city. Evening menu was quite limited but fine for a one night stay, food was good, hot and well presented. The only thing I would say is that the building is a little tired and could do with a revamp. But it was bright and clean and the staff were all exceptional."

"Room was a little small with some noise in the morning (6am) from pipes/water being used by other guests"

"First stay here, really nice great food"

"Very enjoyable stay. Nicely decorated room with comfy bed and small balcony. Staff were all very welcoming and helpful and seemed happy in their jobs. Pool was a much enjoyed bonus and am sure the spa is great but sadly it was fully booked for a massage at convenient times. Food of a good standard but in my opinion a little overpriced. "