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"Simple hotel but the only thing I didn’t like was no valet parking and the lots were not nearby"

"Hotel is centrally located and within walking distance of the train station. Service was really good and room was enjoyable. Breakfast was included which was quite nice. "

"We were pleasantly surprised by this hotel and for us, it was a perfect stop to explore the area. If you are looking for full a service hotel, it's not for you but as we weren't, it's easy relaxed feel was just right. Complimetary tea/coffee/cake is in reception, you can have as many cups as possible and we enjoyed the croissants in the morning. A very nice lounge area with a pool table and a small shop to buy drinks, alcohol and other snacks is available. To eat there is a restaurant across the road and hotel residents get a discount, we enjoyed the choice there, self service style but lots to choose from. The staff were super helpful and friendly, nothing was too much trouble"

"Perfect! "

"Perfection "

"We enjoyed our stay at this hotel. The food was great. The staff are very helpful and friendly. We loved our room since it had a beautiful view of the city and lake. It had a kitchen with a full size fridge, but unfortunately pots, pans and utensils were not included. We highly recommend this hotel, and whenever we are in Lugano we will definitely stay here. Our kids enjoyed themselves as well. Thank you for a wonderful, and pleasant stay! Arrivederci. "

"Magical Villa Beautiful gardens Spectacular views"

"Reception area was spacious with seating areas indoors and outdoors. The huge breakfast room was well-laid out and had many various options, and it had very efficient staff. There are two elevators that are larger than some other European hotels. The room was spacious, very clean, and the bathroom, also. The only negatives for us were the lighting in the bathroom is not adequate for viewing yourself in the mirror. There is a magnifying mirror on the wall, but the light above the sink is poor. There is a hair dryer but it constantly shuts itself off after only a couple minutes. Then you have to wait until it will work again. Our refrigerator was inoperable, but we didn’t need it and reported it to the main desk. The reception staff was outstanding! They gave us so many directions and explanations and restaurant suggestions that they made our experience in Paradiso memorable. "

"Such a pleasant and lovely experience. Certainly the staff was our greatest reason for the smiles and the memories "