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"Absolutely loved everything, but especially the staff. They all made us feel at home in Coimbra and treated us as guests rather than customers. The breakfast was excellent! We hope to come back soon and wouldn’t hesitate to recommend the hotel to our friends and family. "

"A lovely property matched by warm, friendly and attentive staff who were always happy to help. The room was very comfortable. I would make a suggestion for the kitchen in having a cloth or sponge to be able to wash dirty plates etc., although any used glasses and other utensils were cleaned each day, we like to clean up after using crockery etc. Maybe some tissues in the bathroom for those sniffing days."

"This hotel is top notch! Our amazing experience began with checkin which was efficient, considerate, and helpful. Parking was available across the street and accessible 24 hours a day. Our room was spotlessly clean and well-prepared for our arrival. They even left a doggie treat and blanket which was just so thoughtful and kind. I recommend this hotel to anyone!"

"Service exceptional from arrival. Rooms very clean with all amenities. Stayed in the Spa double room and it was spacious and spotless"

"Beautiful clean modern hotel with breakfast room and rooftop bar. Friendly and helpful staff. Restaurants, cafes and shopping only steps away. "

"Paulo, the owner, was very attentive and friendly and gave us wonderful service. We were late for check-in and Paulo greeted us after 11pm with a big smile. He gave us all the information we needed, including tips on Portuguese cuisine. The property consists of an old Portuguese house, from the 1800s. It is charming, clean, and has everything we needed for a good night's sleep."

"We LOVED our stay here! Right from when we checked in, we got a glass of champagne and a snack, followed by a wonderful breakfast hand delivered to our room the next morning. Everything was spotless, and the staff was very welcoming. The only thing that you should be aware of is there is no lift, so if you can’t do stairs, ask for a main floor suite. Highly recommend this place in Coimbra! "

"The Palace is amazing and it was a thrill to stay. Everything was perfect, from checking in to wonderful grounds to delicious dinner. We enjoyed spend quiet time in the bar and wandering the gardens. Highly recommend "

"Probably the most beautiful example of art Nouveau I have ever seen. I’m grateful that they have not demolished or changed the structure, the furniture, or the detail."