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Fenix Furano

4.0 star property
Start your day on the mountain with a delicious breakfast then hit the slopes at this upscale hotel.

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Photo gallery for Fenix Furano

3 Bedroom Penthouse Suite | Living area | Flat-screen TV
Lobby lounge
Ski hill
3 Bedroom Penthouse Suite | In-room safe, desk, soundproofing, iron/ironing board
Lobby sitting area
In the heart of Furano, Fenix Furano offers a luxurious retreat. Hit the slopes with ski-in/ski-out access, enjoy cooked-to-order breakfast or shop on site. With free in-room WiFi and bicycle rentals available, you'll be connected and active during your stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Hotel Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Hotel Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 1 Bedroom Suite

1 Bedroom Suite | In-room dining

1 Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 3 Bedroom Premier Suite (Triple Key)

3 Bedroom Premier Suite (Triple Key) | In-room safe, desk, soundproofing, iron/ironing board

3 Bedroom Premier Suite (Triple Key)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
3 bedrooms
  • 101 sq m
  • Sleeps 7
  • 6 Twin Beds

View all photos for 2 Bedroom Premier Suite (Dual Key)

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Premier Suite (Dual Key)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 71 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

1 Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for 3 Bedroom Suite (Dual Key)

In-room safe, desk, soundproofing, iron/ironing board

3 Bedroom Suite (Dual Key)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
3 bedrooms
  • 84 sq m
  • Sleeps 7
  • 4 Twin Beds and 1 Double Bed

View all photos for 3 Bedroom Penthouse Suite

3 Bedroom Penthouse Suite | Living area | Flat-screen TV

3 Bedroom Penthouse Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Flat-screen TV
3 bedrooms
2 bathrooms
  • 110 sq m
  • Sleeps 7
  • 4 Twin Beds and 1 King Bed

Superior Hotel Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Superior Hotel Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Superior Hotel Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Similar properties

Exterior

Fenix West

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, (52)
Fenix West

About the neighborhood

Map
19-10 Kitanominecho, Furano, Hokkaido, 076-0034

What's nearby

  • Furano Ski Resort - 1 min walk
  • Asahigaoka Sogotoshi Park - 9 min walk
  • Furano Shrine - 2 min drive
  • Ningle Terrace - 5 min drive
  • Garden of Wind - 6 min drive

Getting around

  • Nishinaka Station - 22 min drive
  • Asahikawa Airport (AKJ) - 65 min drive

Restaurants

  • ‪El Asador - ‬4 min walk
  • ‪ふらのや - ‬2 min drive
  • ‪マクドナルド - ‬2 min drive
  • ‪Kitchen, cafe and Pizza 麦秋 - ‬9 min walk
  • ‪北の屋台 - ‬1 min walk

About this property

Fenix Furano

Upscale hotel near Furano Ski Resort
At Fenix Furano, you can look forward to shopping on site, laundry facilities, and a restaurant. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski lift privileges, and ski passes. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and concierge services
  • Multilingual staff, smoke-free premises, and luggage storage
Room features
All 83 rooms feature comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, mini fridges, and heating

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2500 per person
  • 1 restaurant

Restaurants on site

  • Fenix Restaurant and Bar

Things to do

  • Free bicycle rentals
  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Elevator
  • Lockers available

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski lift privileges
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 7025.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2500 per person
  • Crib (infant bed) fee: JPY 7025.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 4 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Fenix Furano Hotel
Fenix Furano Furano
Fenix Furano Hotel Furano

Frequently asked questions

Is Fenix Furano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fenix Furano?

Self parking is free at this property.

What time is check-in at Fenix Furano?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Fenix Furano?

Check-out is at 10:00 AM.

Where is Fenix Furano located?

Set amidst the mountains, this ski-in/ski-out hotel in Furano is within 1 mi (2 km) of Furano Ski Resort, Asahigaoka Sogotoshi Park, and Furano Shrine. Furano Marche Shopping Center and Garden of Wind are also within 2 mi (3 km).

Fenix Furano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 85 reviews
Rating 8 - Good. 20 out of 85 reviews
Rating 6 - Okay. 7 out of 85 reviews
Rating 4 - Poor. 4 out of 85 reviews
Rating 2 - Terrible. 4 out of 85 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right accross the gondola. Staff is super friendly and helpful. All of them speak excellent English. During peak ski season, be sure to reserve dinner at the hotel ahead of time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Ah Huay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was there during the change of season,
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with some luxurious rooms and great finishes. It’s really a condo, not a hotel, and I would recommend having a car if you visit. It can be very pricey.
Stayed 1 night in Sep 2024

6/10 Okay

Cheuk Yuen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Living area, kitchen and bedroom are good, however bathroom is not designed for guests use, one typical example is lack of towel railing.
Stayed 2 nights in Aug 2024

6/10 Okay

Derek

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
No dishwasher for the unit with a kitchen. Not sure how clean the dishes are. Only one elevator for the whole building.
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the top of a slope. The hotel rooms are well maintained. The kitchen wares and tools are well stuffed and they provide good quality kitchen tools such as pots, pans, ovens, different type of glasses for different drink, good quality fork n spoon and bowls and plates. Well thought-out space for bedroom, the hall & kitchen area. Their housekeeping was very efficient. The housekeepers come in a team and within 15mins or so, they would have completed cleaning, mopping and changing out towels etc. The only thing that is lacking in that facility is onsen. It would be great if the place has an onsen which guests could use it. The nearest onsen is just next door which we have to pay and subject to the hotel timing for non-hotel guests' user. Otherwise, the place is good for big group of travellers or family with grown kids/ young kids.
Stayed 6 nights in Jun 2024

10/10 Excellent

Mr Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property during the ski season, but you really need a car in the summer months. Nice quiet location for a summer vacation.
Stayed 3 nights in Jun 2024

8/10 Good

Chien-Ting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to the ski resort. It is a new hotel and it is also family-friendly. We come to this hotel around May and therefore it's not in peak season. I think not too many people will choose here except for skiing. However, I like the quiet here and also we have a kitchen to enjoy family time together.
Stayed 2 nights in May 2024

6/10 Okay

Carole

Liked: Cleanliness, property conditions & facilities
The property is new and room is well appointed. At check in I was informed about the cleaning schedule. However they did not clear the rubbish as promised on the next day. It is not great if you are staying for 3 nights. The hotel seems to operate on low staffing because there is no front-desk. This hotel location is great for skiing because the chairlift is across the street. I like that the front office staff speaks decent English which is relief in Japan.
Stayed 3 nights in May 2024

10/10 Excellent

Ruth Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for our needs. Next door to a ski hire shop and immediately opposite the Kitanomine gondola. Rooms were very comfortable and clean. They run a free shuttle service on demand to local restaurants, but there are also several good eateries in walking distance. The hot chocolate was delicious (dark chocolate melted in hot milk). Very friendly and efficient staff. A great stay altogether.
Stayed 7 nights in Feb 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first trip to Furano!
Nice clean hotel with super friendly staff!
Stayed 3 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Fenix Furano in the off season (October). The rooms are international standard with a kitchen and living area, plus a comfortable bedroom. The tub and shower are also excellent and everything is brand new and spotlessly clean. I imagine the rooms here will be very expensive during ski season, as one of the Furano lifts is right in front of the hotel. In October, the room I had was an absolute bargain! The only issue with my stay was that there was no breakfast available at the hotel. However, the sister property around the corner had a cafe that was open from 7:30 every morning. Having your own car will make stays here more convenient. Getting in to Furano for restaurants and shops is about a 10-minute drive. There are some places to eat within walking distance of the hotel, but the better places in Furano are down in the town.
Stayed 2 nights in Oct 2023

4/10 Poor

Tieyang

Stayed 1 night in Oct 2023

8/10 Good

George

Stayed 2 nights in Aug 2023

8/10 Good

Ilyong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and warm welcoming
Stayed 3 nights in Aug 2022

8/10 Good

Lai Ping

Stayed 2 nights in Jul 2022

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff welcome and assistance. Will definitely stay there again.
Stayed 1 night in Jun 2022

10/10 Excellent

Junko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
とても居心地の良いホテルでした。ソファもベッドもとても気に入ったので、同じものを購入したいです！ブランド名を教えてください！！フロントのLukeさん、とても丁寧に対応して下さって好印象でした。日本語を頑張って勉強されてるんだろうなぁと思いました。朝食も一品一品どれも美味しかったので、ホームページでももっと宣伝したら良いのに！と思いました。次回はぜひ連泊してゆっくり過ごしたいです。連泊するなら、食洗機があったらなお、良いかなとは思いました。
Stayed 1 night in Dec 2021

10/10 Excellent

Meagan

Liked: Cleanliness, room comfort
Brand new gem in Furano!
My husband and I have lived in Japan for a couple years, but this was our first trip to Hokkaido, and Furano! We were looking for a more intimate experience than your standard resort full of other tourists, and that is exactly what we got, in addition to a very knowledgeable staff. We were assisted with making dinner reservations, given suggestions on activities in town or in towns next door. We went just before the peak ski season started, so we were able to experience some snow, but it wasn't crowded. Gareth, the manager, was incredibly helpful with dinner reservations, and if your Japanese language skills are rusty like ours, having someone translate and help was amazing. Lucas was also very helpful with assistance and advice during our stay. Our room was modern, warm, had great amenities like a towel warmer in the bathroom, large showers, and storage space for bulky jackets. The rooms are effiecient, but do not feel crowded. We rented a vehicle, but the cabs are available to easily hop to the central part of town to walk around if needed, and there are lifts and equipment rentals in the immediate area. 10/10 would stay here again. You cannot ask for a better stay for the price. Thank you!
Stayed 2 nights in Dec 2021

2/10 Terrible

JONGBEOM

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
다시 안 감
Stayed 2 nights in Oct 2024

10/10 Excellent

HYUNMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Hsuan-Jung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
適合家庭旅行
房間寬敞舒適，很乾淨，景色非常好，但是有一間房間沒有冷氣，夏天晚上睡覺的時候會很熱。廚房提供的餐具非常完整，冰箱也很大台，非常適合家庭出遊！
Stayed 3 nights in Aug 2024

10/10 Excellent

Ho Yan

Stayed 2 nights in Aug 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024