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"Its so nice "

"Service n hospitality Great experience "

"This was my Second stay at Residency so this stay was more as a friend and less as a guest! I got a very warm welcome by concierge Rajesh who couldn't have been more delighted to see the passenger emerging from the taxi! His customary Good Morning Maam immediately turned into a shriek of delight. Sushant at the desk had very kindly already arranged for an early check in for me. After a quick freshen up in my lovely room in the annexe next door I went for breakfast where Peter welcomed me back! The cafe staff Kesar, Baloo, Chef Girish were delighted to see me. Every morning from then on I felt totally at home in the cafe. Kesar and Baloo often without being asked anticipated my likes and so I got excellent table service and refills of my favourite masala chai! The buffet breakfast included in the room price caters to all tastes. Fresh fruit, fruit juice, cookies, cakes and some popular street foods already waiting under domed dishes for the guests to choose and enjoy! But it is their freshly prepared items to individual tastes like eggs as you like them, omelettes, dosas and uttapams, waffles etc.that I saw other guests too enjoying most. The new staff member Jeeban too takes pride in preparing and presenting dishes just as Kesar is famous for his expertly decorated lattes! A big thank you to some very interesting guests I got to chat to at breakfast. Thanks also to the ever smiling Pushkar at Reception and Concierge Gopal for his help during checkout! God Bless Residency!"

"Loved the service and my room. I was upgraded to a beautiful room with a gorgeous view and ate breakfast at the hotel every morning. Staff is impeccable and the area around is fun. Easy to get anywhere. "

"Every individual that I had the pleasure to meet was professional, compassionate, thoroughly helpful and delightful. I could not have asked for a more personalized, caring experience. I was especially grateful to Druv and Ritika , concierges extraordinaire. They went beyond and above to make my stay comfortable, safe and pleasant."

"Very comfortable stay"

"All staff were v friendly and courteous.Hotel was v clean and service was excellent "

"Fantaatic Hotel"

"In addition to being truly "JW" the breakfast is best in Mumbai!"