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"I really like the hotel and the services. The front desk was especially helpful in helping me plan train transport from Windsor to York. They really went out of their way. Everything was clean and lovely. The only issue I had was that even though I stayed in a non-smoking room, Someone had smoked in the room beforehand. The room smelled of smoke when I first checked in. Luckily, it mostly dissipated after I have the window open for a while."

"Front desk staff were very helpful and friendly. Breakfast disappointing."

"All excellent, great staff at front desk, rooms good for families, very clean and nice. Breakfast good, all staff very caring."

"Good"

"Amazing hotel!! Its comfortable, staff are friendly, beautiful rooms, amazing steaming/sauna room and I loved the swimming pool. Will be back! "

"The hotel is huge and it takes a while to find your way around it. It’s very clean & staff are helpful and attentive. We had a family room and our 12 year old was given a single sofa bed but it didn’t have a mattress so was solid and not fit for purpose but a quick call to reception and they sent a z-bed up which had a mattress so was a lot more comfortable for our son. The bar & restaurants are lovely and quality food and service. Nothing too much trouble. The grounds of the hotel are lovely with areas to sit outdoors for a drink or relax. Overall I would recommend the hotel as a lovely place to stay. We will definitely return. "

"The beds were so comfy and breakfast was lovely thank you "

"Great place right in the centre of Reading for an overnight stay"

"Wonderful setting, fab food, great cocktails and very attentive staff. Spa was fantastic despite being a little small. "