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"The beach vibe wasn't as good as I was expecting it to be."

"The staff was phenomenal, the food was amazing, and we always felt very safe. It was a great spot for a family vacation."

"All good"

"Beautiful site! Wonderful experience. Some of the rooms were far away from the main area but we lucked out and were very close. Staff friendly, fun, attentive. Made so many new friends. Dining menus signified foods containing gluten or dairy which I appreciated immensely."

"Amazing people. Very attentive and helpful"

"We strongly recommend this property for families looking to experience a bit of forest resort life in Costa Rica. Regarding the hotel itself, the bathroom was excellent - strong water pressure and high-quality toiletries. The staff were very responsive; they immediately fixed the wifi after we let them know it wasn't working and delivered blankets after reception hours. Breakfast was outstanding with a buffet of hot, cold, sweet, and savory options (there was also an omelette bar). There was a fridge but no microwave (we booked a superior room). This resort shines in its waterfalls and thermal springs. The trails to the waterfalls were impeccably maintained with attendants on hand to keep an eye on cars, take family pictures, and monitor belongings if you would like to take a dip. The thermal pools (10 pools, volcanic mud, 2 cold showers) were outstanding; there are towels and lockers available at the trailhead and attendants watching over your belongings at the actual pools. The locker rooms to change into swimsuits were well-maintained and appointed. You can book all kinds of activities at reception, but we found the included ones to be sufficient."

"Adorable pool, nice restaurant and really friendly waitstaff "

"The encounter I experienced was undeniably exceptional, leading to a strong desire to return. The individuals displayed remarkable kindness and professionalism, establishing an environment of ease and hospitality. This hotel I highly recommended."