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Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt

4.5 star property
Luxury resort on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt

Indoor wedding
2 outdoor pools, sun loungers
Premium bedding, free minibar items, in-room safe
Couples treatment rooms, steam room, body treatments, aromatherapy
Presidential Suite | Premium bedding, free minibar items, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Spa
    Spa
  • Gym
    Gym
  • Pet friendly
    Pet friendly
The price is AED 2,020
AED 2,510 total
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed (Partial Bay View)

Premium bedding, free minibar items, in-room safe

Room, 1 King Bed (Partial Bay View)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | View from room

Penthouse, 3 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 224 sq m
  • Bay view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Room, 2 Double Beds (Partial Bay View)

Room, 2 Double Beds (Partial Bay View) | Premium bedding, free minibar items, in-room safe

Room, 2 Double Beds (Partial Bay View)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Premium bedding, free minibar items, in-room safe

Penthouse, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 171 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Living area | 42-inch Smart TV with cable channels, TV, iPod dock

Villa, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 144 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Double Beds (Forest View)

Premium bedding, free minibar items, in-room safe

Room, 2 Double Beds (Forest View)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, free minibar items, in-room safe

Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Forest View)

Room, 1 King Bed (Forest View) | Premium bedding, free minibar items, in-room safe

Room, 1 King Bed (Forest View)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Bay View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Plunge Pool)

Suite (Plunge Pool) | Premium bedding, free minibar items, in-room safe

Suite (Plunge Pool)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Smart TV
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, free minibar items, in-room safe

Room, 2 Double Beds

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Andaz, Suite, Bay View

Andaz, Suite, Bay View | Premium bedding, free minibar items, in-room safe

Andaz, Suite, Bay View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz, Suite

Andaz, Suite | Premium bedding, free minibar items, in-room safe

Andaz, Suite

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Smart TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Premium bedding, free minibar items, in-room safe

Room, 2 Double Beds, Bay View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 52 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, free minibar items, in-room safe

Presidential Suite

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Smart TV
  • 299 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Living area | 42-inch Smart TV with cable channels, TV, iPod dock

Villa, 1 Bedroom

Highlights

Furnished balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Peninsula Papagayo, Nacascolo, Guanacaste, 50104

What's nearby

  • Marina Papagayo - 7 min walk - 0.6 km
  • Playa Culebra - 8 min drive - 3.2 km
  • Playa Nacascolo - 13 min drive - 6.4 km
  • Playa Hermosa - 38 min drive - 32.2 km
  • Panamá Beach - 45 min drive - 28.4 km

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 37 min drive

Restaurants

  • ‪The Premiere Bar & Lounge - ‬10 min walk
  • ‪Restaurante La Trattoria - ‬14 min walk
  • ‪So Cal Gourmet Food Emporium - ‬14 min walk
  • ‪Market Café - ‬48 min drive
  • ‪Makoko - ‬45 min drive

About this property

Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt

Luxury family-friendly resort near Marina Papagayo
Located close to Playa Hermosa, Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt provides an adjacent golf course, a marina, and 2 poolside bars. With a beachfront location, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a hot stone massage, a body treatment, and aromatherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. Enjoy the 24-hour gym, as well as activities like hiking/biking, boat tours, and surfing/body boarding. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Full breakfast (surcharge), free bicycle rentals, and 2 outdoor tennis courts
  • A roundtrip airport shuttle (surcharge), a free beach club on site, and express check-out
  • Express check-in, babysitting (surcharge), and 4 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 153 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and laptop-compatible safes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch Smart TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Full breakfast available for a fee daily: USD 40 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • 24-hour room service

Restaurants on site

  • Rio Bhongo Restaurant
  • Ostra Seafood Restaurant
  • Chao Pescao Restaurant
  • Andaz Beach House

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Boat tours
  • Children's pool
  • Fishing
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/body boarding
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (11000 square feet)
  • Meeting rooms - 4

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina onsite
  • Pool sun loungers
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 18 2024 to October 31 2024 (dates subject to change):
  • One of the swimming pools
The property will be renovating from September 9 2024 to November 3 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 226 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 12 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 40 per person
  • Pet fee: USD 226 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Andaz Papagayo
Andaz Papagayo Peninsula
Andaz Peninsula
Andaz Peninsula Hotel
Andaz Peninsula Hotel Papagayo
Andaz Peninsula Papagayo
Papagayo Andaz
Andaz Papagayo Resort concept Hyatt
Andaz Resort concept Hyatt
Andaz Papagayo concept Hyatt
ANDAZ COSTA RICA AT PAPAGAYO BY HYATT
Andaz Peninsula Papagayo Resort, Costa Rica, By Hyatt Resort
Andaz Peninsula Papagayo Resort, Costa Rica, By Hyatt Nacascolo
Andaz Costa Rica Resort at Peninsula Papagayo a concept by Hyatt

Frequently asked questions

Does Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt have a pool?

Yes, this property has 2 outdoor pools and a children's pool. One of the pools will be unavailable from October 18 2024 to October 31 2024 (dates subject to change).

Is Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 226 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

Limited spots are available.

What time is check-in at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

Check-out is at noon.

Does Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt?

Some rate plans available at this property are all-inclusive.

Where is Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt located?

Nestled on the beach, this Nacascolo resort is next to a golf course, 0.4 mi (0.6 km) from Marina Papagayo, and 20 mi (32.2 km) from Playa Hermosa.

Andaz Peninsula Papagayo Resort, Costa Rica, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 290 out of 379 reviews" "
Rating 8 - Good. 56 out of 379 reviews" "
Rating 6 - Okay. 24 out of 379 reviews" "
Rating 4 - Poor. 5 out of 379 reviews" "
Rating 2 - Terrible. 4 out of 379 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erin Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Nov 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stuff and the amenities are amazing the people make feel incredible the service is unbelievable everything about this place is absolutely amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views
Amazing hotel!! Loved the design, the hotel is nestled in the mountain with the most beautiful view of the bay. Service in excellent and food is great. This is one of the best hotels we've ever stayed. We had a great experience and highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

SILVIA, Ensenada

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 4 nights in Jul 2024

10/10 Excellent

Santana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and clean. The staff were friendly and attentive! The views were amazing!
Stayed 4 nights in Jul 2024

10/10 Excellent

Linet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Brad

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We absolutely loved our time here and can’t wait to come back. Food, staff and resort was fantastic!
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how accommodating the resort was with our needs and wants. Since we were there during the rainy season it would have been nice if the pool was heated. It got a bit cold. Overall we very happy. Thank you.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Caring, friendly, and attentive. Everyone had a smile and greeted you with such warmth it was delightful. Really made the experience incredible. Beautiful property overall.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property! We enjoyed the kayaking, snorkeling, swimming and much more!
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and best room ever
Stayed 3 nights in May 2024

4/10 Poor

Silvia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

matt

Stayed 4 nights in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Lawrence, Manhattan Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food, staff, pools and beaches. Only critique is this, the game room isn't up to your resorts standards. Get a decent pool table, a real ping pong table. A card table, a dart board and maybe some TV screens.
Stayed 4 nights in Mar 2024

10/10 Excellent

Veronica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fact the service at the pool was very efficient. We had Kevin a few days and we would order and he brought it quickly. He was terrific. Also loved Meso restaurant. Food and facility was fantastic.
Stayed 6 nights in Mar 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding, food was excellent, weather was perfect, loved the monkeys and iguanas, kayaks, jet skis, pools, consistently available seating, nearby empty beach, and electric bikes. Would have liked more activities (water skiing or tubing, ping pong, billiards outdoors, etc.). Having additional restaurant options would be good.
Stayed 7 nights in Jan 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Karen, Eagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property extremely friendly staff from check in to pool and restaurant service
Stayed 1 night in Jan 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property in a spectacular location. It is great for hikers and walkers, the property is spread out and hilly, and it was really hot. So, be ready for some Sherpa hikes! The staff is very accommodating to shuttle you around on golf carts but then you aren’t enjoying the gorgeous scenery.
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jennie

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property! I would not recommend it for anyone with issues walking however. They do offer golf cart rides which is very nice, but it’s still a lot of up and down. This did not bother us but I could see how others may have issues. The way it’s built into the side of a mountain is quite stunning but keep in mind the hills and stairs. The rooms are decent size and have very nice balconies. Linens and toiletries were very nice as well. The staff was extremely friendly, but not always attentive; maybe it’s cultural? We used the new beach club area which isn’t fully operable yet but we really enjoyed that area and the food was great. The morning breakfast buffet was excellent but the other restaurants for lunch and dinner weren’t anything special. We would recommend this hotel to anyone going to the beautiful Papagayo Peninsula and that cannot afford the Four Seasons.
Stayed 5 nights in Dec 2023

10/10 Excellent

Kris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury but so non-pretentious. Welcoming to all. Incredible staff. Combination of thorough training combines with the right people committed to customer service
Stayed 1 night in Nov 2023