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"The hotel was right at the base of mountain making access to the slopes fantastic. Staff were very nice and accommodating. The rooms were large and clean with a very good breakfast. The only concerns were the basement rooms close to the spa which had a musty odor. English was limited but that’s not their fault it just made communication a little bit of a challenge. Overall, a very pleasant experience, especially, tea and cakes at 5 pm! "

"Very nice hotel. We had to book very late because we could not get to our intended destination. They took care of us and made sure we had great rooms. Very nice breakfast."

"Katerina sarayı definitely exceeds expectations. I highly recommend it to anyone looking for a memorable stay in the beautiful city of Kars. An iconic hotel thoughtfully decorated A perfect balance of comfort and hospitality! All of the staff went above and beyond to make me feel welcome and at home. I don’t remember the name of each one of them but they were all professional and nice always ready to help and assist. Miss Melisa, Ebru and Mr Erhan were extremely helpful with everything! Oh not to forget the breakfast was so delicious! What truly sets Katerina Sarayi apart for me is Niko (the cat) and the outstanding service! I may have repeatedly emphasized on the service and hospitality but having stayed in many different hotels around the world I’ve never came across such a beautiful team! Looking forward to go back! Heartfelt Thank you to everyone! "

"Everything was perfect "

"A great place to stay. "

"It's a really nice hotel with helpful staff, great breakfast and clean rooms. Way better than expected. "

"First time staying at this hotel and everything was as described on the hotels.com Very clean, spacious and nicely decorated room. Breakfast was superb and spoiled by the choices. Staffs were very polite and helpful. Definitely will be back again."

"Nice hotel in good location. Really spacious, renovated room. "

"The suites are beautiful. Staff amazing. It is walking distance to the bus terminal & you can catch the mini buses from in front of the hotel. "