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The Erzurum Hotel

Ski hotel with a free shuttle to the slopes

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Erzurum Hotel

Superior Triple Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Exterior
Reception hall
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
The price is AED 233
AED 261 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Comfort Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
Designer toiletries
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Double or Twin Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
Designer toiletries
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | View from room

Superior Triple Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
Designer toiletries
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Twin Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
Designer toiletries
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Large Twin Bed and 1 King Bed

Similar properties

Front of property
Dedeman Erzurum Palandöken Ski Lodge
Pool
Spa
Kids pool
Parking included
8.2 out of 10, Very Good, (192)
The price is AED 197
AED 221 total
includes taxes & fees
22 Nov - 23 Nov
Dedeman Erzurum Palandöken Ski Lodge

About the neighborhood

Map
Ibrahim Polat Cd. 53, Erzurum, Erzurum, 25080

What's nearby

  • Forum Erzurum - 14 min walk - 1.2 km
  • Palandöken Mountain - 3 min drive - 2.6 km
  • Rüstem Pasha Caravanserai - 4 min drive - 3.8 km
  • Çifte Minareli Medrese - 4 min drive - 3.7 km
  • Erzurum Citadel - 4 min drive - 3.9 km

Getting around

  • Palandoken Station - 18 min drive
  • Erzurum (ERZ) - 22 min drive

Restaurants

  • ‪Cafe-25 Kahvaltı - ‬15 min walk
  • ‪Çay Vakti - ‬17 min walk
  • ‪Yildizkent - ‬12 min walk
  • ‪Çay Keyfi - ‬16 min walk
  • ‪Yıldızların Altında - ‬3 min walk

About this property

The Erzurum Hotel

Hotel near Erzurum Museum
Located close to Çifte Minareli Medrese and Erzurum Citadel, The Erzurum Hotel provides a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski lift privileges, and ski privileges. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Free valet parking and extended parking
  • Smoke-free premises, luggage storage, and a TV in the lobby
  • Coffee/tea in the lobby, an elevator, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 72 rooms offer amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
More conveniences in all rooms include:
  • Highchairs, baby baths, and children's slippers
  • Hypo-allergenic bedding, Select Comfort beds, and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LED TVs with premium channels
  • Wardrobes/closets, a personal chef, and free tea bags/instant coffee

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour offsite parking within 16 ft
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 restaurants
  • Free daily reception
  • Coffee/tea in common area(s)

Family friendly

  • Baby bath
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski lift privileges
  • Ski passes
  • Snow sports gear

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1507 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height bed
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Select Comfort bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Chef
  • Children's slippers
  • Free local calls
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number 19420

We should mention

Couples wishing to share a room must provide proof of marriage
Alcohol is not served at this property

Property is also known as

The Erzurum Hotel Hotel
The Erzurum Hotel Erzurum
The Erzurum Hotel Hotel Erzurum

Frequently asked questions

Is The Erzurum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Erzurum Hotel?

Valet parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at The Erzurum Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Erzurum Hotel?

Check-out is at 12:30 PM.

Where is The Erzurum Hotel located?

Conveniently near skiing facilities, this Palandöken hotel is located in the mountains within 3 mi (5 km) of Erzurum Museum, Çifte Minareli Medrese, and Erzurum Citadel. Rüstem Pasha Caravanserai is 2.3 mi (3.7 km) away.

The Erzurum Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 112 reviews" "
Rating 8 - Good. 22 out of 112 reviews" "
Rating 6 - Okay. 5 out of 112 reviews" "
Rating 4 - Poor. 0 out of 112 reviews" "
Rating 2 - Terrible. 4 out of 112 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was very dirty, staff and owner was rude and very unprofessional, never stay there again
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of two elevators is not working and you must waiting 20 min.((
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Erdem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite nice. Bathrooms could be improved! Other than that everything else was nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Erzurum
Very warm rooms
Stayed 1 night in Apr 2024

8/10 Good

Basar, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2024

10/10 Excellent

FARIBORZ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
Stayed 1 night in Nov 2023

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
Stayed 1 night in Nov 2023

10/10 Excellent

Saeed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
Stayed 1 night in Oct 2023

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 1 night in Oct 2023

10/10 Excellent

Saeed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember). I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
Stayed 1 night in Oct 2023

2/10 Terrible

Hossein

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Dont recommend
I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police. Very weak management , do not recommend at all.
Stayed 1 night in Jul 2023

8/10 Good

Salar

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Kamil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
Stayed 1 night in Jun 2023

10/10 Excellent

erkan, istanbul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
Stayed 8 nights in Jan 2023

10/10 Excellent

Ru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is awesome
Stayed 2 nights in Dec 2022

10/10 Excellent

Jiri

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Farzad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
Stayed 3 nights in Aug 2022

10/10 Excellent

Mahmoud

Stayed 1 night in Aug 2022

10/10 Excellent

Mohammadali

Stayed 1 night in Aug 2022

10/10 Excellent

Shafiqullah

Stayed 1 night in Jul 2022

10/10 Excellent

Yasin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern spacious hotel with excellent helpful staff. Unfortunately the room was very hot with no air conditioning and you can only open the window 100mm. Car park not suitable for motorcycles it has an uneven loose surface
Stayed 1 night in Jun 2022

10/10 Excellent

saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

8/10 Good

Ahmet Umit, istanbul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cold, comfortable rooms and delicious rich breakfast.
Stayed 2 nights in Jan 2022