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"Perfect base for our stay, close to all areas of interest, buffet breakfast was great, with many options, nice clean rooms & friendly staff."

"A lovely hotel, in walking distance from town center and the the Shambles and York Minster. Great, friendly staff. Checking in and out was easy. The room was very clean and warm. Just check parking before leaving home as there is no parking on site. Theres a NCP parking close and the hotel offer a discount for parking there. "

"Great location and very friendly staff. The room was a great size and very comfortable bed"

"Pending reviewReviewed Lovely warm room on ground floor. Best pillows we have slept on. The room and bathroom were spotless.The breakfasts were great with plenty of selection. The spa and pool is definitely the best we have been to. Changing rooms warm and very clean. We went at 8am and it was very quiet. All staff we encountered were friendly and helpful. Bus service in to York was a bonus and stop just to left of hotel entrance. Will definitely return to this hotel on our next visit to York."

"It was a nice pleasant enjoyable stay"

"Nice place"

"Amazing ! Room was ready early, staff very friendly and welcoming. Breakfast was best had for a long time. All staff friendly. Would highly recommend. Location only a short stroll from centre. "

"Such a lovely place, everyone was so nice. Would definitely go back. Only thing we was on the 3rd floor and the WiFi was about has good as a chocolate teapot."

"We love this hotel and stay every time we visit York if possible. We have tried several others and none quite meet the standard of the Malmaison. We always book the Club Deluxe rooms as they are very spacious, with separate sitting area and huge bathrooms with separate bath and shower, and little touches like Ferrero Rocher, water and Nespresso in the rooms. The location is great and the staff are always friendly, helpful and professional. Also to note, the cocktails are outstanding!"