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"Friendly staff"

"Loved my stay with the wife. We will be back very soon. "

"Staff very welcoming and good location to city centre "

"This hotel is not the best I’ve ever stayed in, it’s looking a bit tired in the rooms, corridors and public areas. But, it’s good value and clean and near the station. However what makes this hotel is the staff - they are fabulous, nothing is too much trouble for them, chatty and friendly and very helpful. An example : I asked for a late check-out for a work meeting at midday, which unfortunately they couldn’t do because of other bookings but offered me a space in the bar area for a work meeting where they said they’d cordon off a space and keep it quiet for me. In the end the meeting got cancelled, but super helpful. Fully recommended as long as you don’t expect 4/5* luxury. "

"Excellent and comfortable stay. Would highly recommend. "

"The hotel amazing. But I don’t know if it’s all the rooms but the floors squeak. It’s not bad, just unfortunate "

"It was lovely the scenery is very nice and it’s very quiet "

"Lovely clean hotel, very centrally located for city centre, cathedral, castle etc. Spacious rooms with modern bathrooms. Helpful, friendly staff. Great restaurant and bar"

"Excellent service and great location "