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"Exceptional service "

"Solo age 29 canadian for 4 days, was looking to relax after a long trip around Tunisia. My all inclusive experience is one time in Riviera May and another in Punta Cana. Crowd: 90% old retired French people.. not a party or family hotel.. i was down for it as during the day it was peaceful around the pool to read. Oh and they play old french music all the time to satisfy the crowd, that sucked hard Pool/beach: Pool was fantastic very big and clean..lots of chairs available and in good condition. Beach is nice sand is soft but big oops tons of algae on the shore made it look bad (early october)..some other hotels nearby did not have any Amenities: Basic all inclusive activities but enjoyed the tennis as there were many courts.. but cant believe i had to pay 25 TND for a hour in an all inclusive.. cmon.. The big upside is the spa it is obviously the heart of the resort..much higher quality than anything else the hammam experience was amazing and there are so many options. Gym was too tiny/minimal Food/drinks: No free "à la carte" restaurant for an all inclusive is a big downside.. but the buffet was good always found something nice.. it is mostly tunisian influenced food which is good but not the biggest variety. Dont expect pork in a muslim country. Also drinks is a disaster i suspect the bartenders never drank in their life.. they were clueless on proportions and juices arent in the fridge..oh and they dont work with a bracelet you need to sign an invoice each time..?! "

"Good"

"Tout était bien propre repas varié et bon . Cette hôtel vaut bien c’est 4 étoiles La music le soir soirée jusqu’à 23h30 été plutôt dérangeant sinon sur le reste rien à dire ."

"The staff is very friendly and accomodating. Kudos especially to our "personal" waiter, Sammy who made sure our table was resdy each evening and went out of his way to make us feel comfortable. This was our second visit to Seabel Rym Beach, and we have not been disappointed at all. Check in was a bit tedious as our request for accessible/disabled rooms was not noted, but the hotel was quick to remedy and the following day we were moved to the correct rooms. The menu was varied each night and while breakfast was a bit mundane, our chef at the omelet station was on point and had my omelet and fresh fried beignette ready as soo as i arrived. Sadly he was not working on mu last day so that i could reward his service properly. The pool is wonderful, and while the fight for lounge chairs was tedious, the sun and coll waters made up for it."

"We’ve been in Djerba for only 5 days and we booked up at last minute. Food was amazing, excellent variety at the buffet, mainly traditional Tunisian food. The all inclusive included only soft drinks but with a little extra $ you could have local alcoholic beverages but honestly didn’t worth it! (Tap beer and strong liquor are not good) You end up paying to get bottled beer. Nice bar service at the pool close to the beach. General cleanest is excellent at the room, bathroom room and buffet. With less then 20 dinars you can go everywhere on the island. Would definitely go back to Mouradi Djerba!"

"Worst experience ever ruined by their receptionist Mr Maher Klaibi. I was with my friend, and I spoke with him in arabic he didn't welcome us in a proper way. I made the reservation 1h before heading there, and he tried his best to do not give to us a room beside the booking was confirmed and paid. He was mentioning that we had to pay twice, as he had a bad issue with booking through Expedia and Booking. He said also that he couldn't see that our booking went through from their system. ( generally it takes 30 min everywhere in the world, I never had an issue with last minute booking). When I told him that I will speak with customer service about paying twice and denied check in, he changed behavior and start to be nice and gentle. When the agent contacted him to clarify the situation, he been really kind to me and start to fake smile and acting as a different person. I never been discriminated in my life but here. That's a shame, the hotel wasn't bad. Exept him, everyone nice. I still don't understand the misbehaving of Mr Klaibi to us. "