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"We have stayed at the Moat House several times, and always eaten in the restaurant. We have always found the rooms to be spacious, clean and comfortable, and the food in the restaurant, both evening meals and breakfast very good. "

"Fabulous hotel staff were polite kind and very helpful thank you for a fantastic stay l"

"As returning staffordians this was our first stay at the swan hotel. We had booked in for four nights for our wedding,we also booked our wedding breakfast for our guests at the hotel. We cannot fault the service we were given, the staff were incredible,tending to everyone's needs, the food was delicious and it was all set in a very relaxing atmosphere,we couldn't have wished for anything better, would highly recommend"

"Very welcoming manager and staff, fantastic dinner options that were extremely good value for money and a very handy location to get to the Staffordshire Showground. The only thing that was a bit odd was that, while our room was freshened up every day, the sink didn't get cleaned at all. My husband is a bit of a messy shaver and I am always very happy not to have to deal with the aftermath when staying in a hotel, so I was very surprised to find that part of the bathroom still untouched both days. Nevertheless, we enjoyed our stay and will be back! "

"Stayed for 4 nights while working in the area. Everything about the hotel was really good. Friendly and pleasant staff. Great food especially the Indian menu. Stayed in one of the Garden rooms which was very spacious and comfortable. "

"Excellent service!! Big thank you to Marcin, Miranda, the two James and all the hard working house keeping staff "

"Very friendly check-in service, couldn't have asked more from this lovely lady. On arriving in the room it was freezing, the windows were open and the heating off, this was probably down to them trying to get rid of the wet dog smell. Other than the smell, the room was spacious, tv worked, hairdryer to use and shower gel provided with one large towel and one small. Extra pillows were available in the wardrobe. We left around 8am, the reception desk wasn't open at this time but we didn't need anything so used the drop box for keys and left. The car park is free for customers of the hotel, you register your car with them on arrival. Cheap and cheerful, would stay again. Purpose of the stay was for the local parkrun which was about 15mins away. Wetherspoons is also about 15mins away. "

"The managers, reception and front of house staff were all amazing. Above and beyond at all times. A credit to the industry and exemplary customer service. "

"It was great. Only half an hour away from Alton Towers. Nice clean quiet hotel. Super friendly receptionist. Amazing breakfast "