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"Our overall stay was enjoyable, and I rated it highly, not basing my judgment solely on the final experience. However, the stay ended on a disappointing note that left a lasting impression. While waiting for our cab after checking out, I asked for a glass of water and was told water was only available in the rooms. This felt inconsistent, as we had been offered iced tea upon check-in. Instead, I was directed to purchase water from the coffee shop in the lobby. Though not a major issue, this is...

"This is a beautiful resort set in the hills outside Ubud. As well as the spectacular location, there is a lovely spa, great restaurant but above all the staff were some of the kindest and most friendly I have ever encountered. "

"Absolute pleasure everything was amazing "

"PROS: Fairly new, well-maintained property. Staff were friendly, very helpful. Breakfast choices were amazing! Good location - walking distances to shopping. CONS: Deluxe Room - very small, would not choose this again, suitcase goes into the bathroom, no room for other large suitcases. Our room had lots of background noise (equipment - possibly air-conditioning), we asked for other rooms and got them, however, our 16 year old daughter and her friend did not get their room till 11.30 pm. ...

"Property has beautiful gardens and staff are so friendly at all times. Property is always clean. Can walk to beach, restaurants and great ahopping"

"Amazing as always!"

"Lovely hotel, a little dated in parts. All the staff were friendly. The buffet breakfast was basic and quite limited compared to equivalent hotels."

"This resort is truly exceptional! From the moment you arrive, you’re greeted with a refreshing cold drink and a cooling wet towel—such a thoughtful touch. The staff are incredibly friendly, always going above and beyond to ensure your every need is met. The level of cleanliness is unmatched; from the rooms to the common areas, there is constant attention to detail, making sure everything is spotless at all times. Every aspect of the experience is designed to make you feel pampered and well cared...

"Everything was excellent here. The only downside is it’s a little far from nightlife. But Grabs are cheap. I took an hour trip in a Grab for $15"

"Excellent, already planning another stay next year."

"Very friendly staff, nice pool and tasty buffet breakfast. Close to the beach and a local market."

"NA"

"Great location, clean & wonderful staff. Thank you."

"It was the best choice to stay here. Stand out highlights were the beautiful rooms and hotel surrounds and the exceptional service from every single staff member. Will definitely stay again. "