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"Our room was very clean and comfortable. I paid £424 for 2 premium double rooms but our sons room was much smaller than ours and was not premium. We were not told about the change when we checked in. We only stayed for one night so I made the reception team aware when we checked out. We were offered £20 compensation, however we would have much preferred having the room we had originally booked. "

"Good hotel in a good location. Breakfast was excellent and good value too."

"Everything was spot on there was nothing to dislike "

"A lovely hotel, close to everything - 8 minutr walk to the arena!"

"Excellent position, kind and helpful staff."

"Welcoming staff, nice lounge area to enjoy a drink. Bedroom very nice with comfortable bed, only there for 1 night "

"Functional, quiet, comfortable, friendly "

"Love this hotel. It’s a beautiful building and the receptionists are so friendly and helpful"

"I loved how clean and modern it was, room was in excellent condition. The only downside was in check in on line, we had booked an executive room with breakfast all included in the price. But when we went to check in it asked us to upgrade to breakfast for an extra £14 each ( it was already included) also for an extra amount as well we could do a late checkout but when i went to the desk the excutive room already has this included in the price. We could have ended up paying more for what was already covered. "