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"We really enjoy our stay.Perfect location one of the best place in Zabjlack area."

"We booked this last minute as our original booking cancelled and it was the best thing that happened. This hotel was great, it was close to the heart of the town and as close as you can stay to the Black Lake - 35 min walk or 4 min drive to the car park. Staff on reception were so friendly and welcoming. They even upgraded us to an exec suite, which was lovely! So much so, we decided to relax in the room for the afternoon instead of sightseeing. There was a separate bedroom, bathroom (nice products and shower gel, shampoos included). The living area had two sofas, kitchen and tv in living area and bedroom. So many facilities and amazing views from every window, including the bathroom! The balcony was also huge and had nice comfy chairs. The fact that check out is at 12, is also good as there is no rush. We managed to get in a walk around the black lake, back and showered all before check out! Restaurant was busy so would recommend booking to save you walking or driving into the town. Food was pricey (but can’t compare it to anything else) but was very good quality. We had lamb and chicken. The apple tart was delicious! Breakfast was the best we had out of everywhere we stayed in Montenegro. All fresh and tasty. They cook eggs to order and all the cakes were delicious. So much choice! Restaurant staff are very friendly too. We never used the steam room/sauna or booked a massage, but it’s good that it is offered. "

"The owner never replied to several texts from me throughout the day. When I arrived in Zabljak around 6:45 pmI contacted VRBO for help and they couldn't get a response either. I contacted VRBO several times and did not receive any help finding a place to stay. I had to find a place to stay for the night on my own. The whole experience was stressful and disappointing."

"DO NOT BOOK THIS PROPERTY! I booked an apartment in March for April after spending hours looking at potential options. We arrived at the apartment to be told it wasn’t ready and we’d have to go to a hotel in Zabljak instead! The apartment wasn’t ready because it was early in the season! The property is still being advertised as available now! We didn’t stay at the hotel because it was a small room with kitchenette that wasn’t suitable. We found another apartment nearby. The man at SOA Hotel was very unsympathetic and kept saying the hotel room was our best option/best thing for us! Obviously it was the best option for them, not us! We are trying to get a refund but they are refusing! At no point did they try and contact us about the apartment not being ready, if they had we could have arranged something else much sooner! It’s a scam!"