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"Very friendly staff"

"One of the best hotels for customer experience I've been to: the staff were helpful, polite and always greeted you with a smile. I had contacted them on booking and said it was a special occasion, and when we arrived there was a lovely card and treat waiting for us as a surprise, such a lovely touch. The reception staff were also fantastic at catching my random emails asking for little things to ensure a special surprise for my partner wasn't spoiled; they played along and it went off without a hitch. The Bentley experience was lovely. Only minor complaints were the room smelt a bit musty, but I think the ventilation for the bathroom wasn't as strong as it needs to be. And there was a lot of noise from the room above when they had a shower at 6am on a Sunday - it sounded like water trickling into our room. But if I'm visiting again will definitely stay again. Highly recommended "

"Great!"

"Very good hotel, clean and modern. Excellent location if travelling by train and only 20 minute walk into the centre of town "

"Our second stay here recently and, honestly, it's a superb hotel. The staff are well-trained and uniformly excellent, the rooms are beautiful, recently refurbed, with wonderful beds and gorgeous bathrooms. We can't fault it and look forward to our next visit."

"Such a beautiful hotel, walkable to centre and everywhere we planned to go. Would definitely come back! "

"Pet friendly which is why I chose this and good facilities in close proximity, such as fuel, restaurants etc. Nice staff and easy route into Cambridge. "

"Nice"

"Lovely modern hotel and friendly staff especially Jenny on reception who went that extra mile for me even getting me a pair of slippers for the swimming area! Highly recommend this hotel."