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"Very good but much expensive "

"Reception is very helpful. "

"This hotel is full of history! Many celebrities have stayed here, and the antique decor makes you feel like you’ve traveled back in time. The food was delicious, and they even prepared a to-go breakfast for us when we left at 4 AM—it was amazing! If you want to experience the charm of old Peru, this is the perfect place to stay."

"Great hotel in general. Very quite and safe area."

"The only think that I did't like was that you can't make dinner reservations at check in because the all the reservations are sold out by that point. It would be great if that was offered at the RSVP point."

"We have stayed here several times over the last 3 years. We like the location, easily accessible and close to great restaurants. "

"Very convenient location. Super clean, organized and modern design. Located close to restaurants and easy to move to any place. "

"Quite "

"The service from we entered the doors in the reception at the hotel was disastrous. At the first level, they had no clue about our reservations through Hotels.com. There was also another couple with us that also did its reservation through Hotels.com, and ten minutes before our arrival they call us in the car saying that the hotel has to cancel their reservation due to waterleakage in the room. And without any plan or initiative to find another solution. And when we asked for helping us out with another solution, the answer was that they cannot because the hotel is full. So after the first contact with first level reception at hotel, we were sent to the next level reception that was the same lady that called us in the car. Really a horrible experience with this client customer lady. We people that know Peru at it best and worst, this is a classical by the book disastrous bad customer service, where the lady shows absolutely no empathy whatsoever, where she is constantly trying to give excuses and desperately trying to move away from any responsibility. She said that my reservation was not registered yet, and that refence number Hotels.com had given me had no value for that hotel. We simply had to go out and find our own solution and complain directly to Hotel.com. Fortunately, a young man came to our assistance and manged to find our reservation, however, he said that he could not give us a room because the reservation from Hotel.com just came into their system. "