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El Polo Apart Hotel & Suites

4.0 star property
Relax amidst nature's serenity or treat your taste buds with international flavors. Let attentive staff make your stay unforgettable.

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Photo gallery for El Polo Apart Hotel & Suites

Deluxe Suite, 2 Double Beds | Down comforters, minibar, in-room safe, desk
32-inch LED TV with cable channels, TV
Grand Suite | Down comforters, minibar, in-room safe, desk
Front of property
Down comforters, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Laundry
The current price is AED 562
AED 618 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 King Bed

Down comforters, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Private hot tub
Air conditioning
Kitchen
Refrigerator
LED TV
Down duvet
Day bed
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Deluxe Suite, 2 Double Beds

Highlights

Soundproofed
Private hot tub
Air conditioning
Kitchen
Refrigerator
LED TV
Down duvet
Day bed
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Senior Suite, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Senior Suite, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
LED TV
Down duvet
Day bed
Bidet
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Senior Suite, 1 Queen Bed

Senior Suite, 1 Queen Bed | Down comforters, minibar, in-room safe, desk

Senior Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LED TV
Down duvet
Day bed
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Down comforters, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Down duvet
Day bed
Bidet
Hair dryer
  • 25.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Suite

Grand Suite | Living area | 32-inch LED TV with cable channels, TV

Grand Suite

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Kitchen
Refrigerator
LED TV
Down duvet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Property entrance

Hilton Garden Inn Lima Surco, Peru

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, (131)
The price is AED 546
AED 600 total
includes taxes & fees
12 Mar - 13 Mar
Hilton Garden Inn Lima Surco, Peru

About the neighborhood

Map
Av. La Encalada #1515, Monterrico, Santiago de Surco, Lima, 33

What's nearby

  • United States of America Embassy Lima - 2 min walk
  • San Pablo Clinic - 4 min walk
  • Jockey Plaza - 3 min drive
  • Lima Convention Center - 6 min drive
  • Larcomar Shopping Center - 12 min drive

Getting around

  • San Juan Station - 9 min drive
  • Presbítero Maestro Station - 12 min drive
  • Jorge Chavez Intl. Airport (LIM) - 38 min drive

Restaurants

  • ‪Mercado 28 - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Isolina Taberna Peruana - ‬4 min walk
  • ‪Sushi Ito - ‬2 min walk
  • ‪Pinkberry - ‬2 min walk

About this property

El Polo Apart Hotel & Suites

Upscale hotel near United States of America Embassy Lima
Located close to San Pablo Clinic and Clínica Internacional, Sede Surco, El Polo Apart Hotel & Suites provides a garden, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Polo Bistro, serves breakfast. In addition to conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • Tour/ticket assistance, a computer station, and multilingual staff
Room features
All 60 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Down comforters, cribs/infant beds (surcharge), and day beds
  • Bidets, free toiletries, and hair dryers
  • 32-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 14 for adults and USD 14 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Polo Bistro

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference space (700 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Day bed
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 for adults and USD 14 for children
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per night
  • Facilities fee: USD 10 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 20333712505

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Polo Apart Hotel Surco
El Polo Apart Surco
El Polo Apart Hotel And Suites
El Polo Apart Hotel Lima
El Polo Apart Hotel
El Polo Apart
El Polo Apart Hotel Suites
El Polo Apart & Suites
El Polo Apart Hotel Suites
El Polo Apart Hotel & Suites Hotel
El Polo Apart Hotel & Suites Santiago de Surco
El Polo Apart Hotel & Suites Hotel Santiago de Surco

Frequently asked questions

Is El Polo Apart Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Polo Apart Hotel & Suites?

Self parking is free at this property.

What time is check-in at El Polo Apart Hotel & Suites?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at El Polo Apart Hotel & Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does El Polo Apart Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Where is El Polo Apart Hotel & Suites located?

Situated in Santiago de Surco, this hotel is within a 5-minute walk of United States of America Embassy Lima and San Pablo Clinic. Clínica Internacional, Sede Surco and Jockey Exhibition Center are also within 2 mi (3 km).

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El Polo Apart Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 84 reviews
Rating 8 - Good. 23 out of 84 reviews
Rating 6 - Okay. 11 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great ! Staff and service wonderful 👍
Stayed 3 nights in Jan 2025

10/10 Excellent

KENNETH MARTINEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Great location,
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, wonderful staff. In a beautiful location, everything right there, anything you need. Would definitely recommend and stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rudiney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good but much expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service
Excellent service and rooms
Stayed 4 nights in Sep 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice surprise to find this hotel. Clean, great staff and good price.
Stayed 1 night in May 2023

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic, I felt safe it was very clean. The staff was phenomenal. I highly recommend staying at this hotel.
Stayed 11 nights in Feb 2023

10/10 Excellent

Caius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the El Polo new mall. Great location for that area. Far from Larcomar and Miraflores but a nice area with new shopping.
Stayed 7 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Staff nota Very friendly, noisy maintenance. Full of bugging procedures.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grear location!
Best place to Stay if you have an early appointment at the American Embassy! Location at it best, several restaurants, an open shopping center, Medical center, Banks, Pharmacy, Cinema theater, etc. Clean, confortable, big suites, great restaurant and awesome Front Desk!
Stayed 1 night in Dec 2022

8/10 Good

Eduardo

Stayed 2 nights in Jul 2024

8/10 Good

jing-song

Stayed 3 nights in Mar 2024

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención del personal
Stayed 2 nights in Sep 2022

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very comfortable, private and , near good restaurants, boutiques pharmacies, and everything you could need. I recommend this Hotel
Stayed 3 nights in Apr 2022

10/10 Excellent

CONRAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel this hotel could be anywhere in a major city in the world and it would atill be excellent
Stayed 8 nights in Mar 2022

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Mar 2022

10/10 Excellent

Luis Falen

Liked: Cleanliness, staff & service, property conditions & facilities
Limpios y acogedores
Stayed 1 night in Feb 2022

10/10 Excellent

MARIA FERNANDA REYES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente instalaciones
Stayed 3 nights in Feb 2022

10/10 Excellent

Omar

Stayed 3 nights in Feb 2022

8/10 Good

carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Dec 2021

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have stayed in Lima.
Stayed 4 nights in Dec 2021

10/10 Excellent

STEPHEN, NEWPORT

Stayed 13 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021