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"Hotel staff were great especially the concierge and restaurant staff. Helpful and very knowledgeable. Staff spoke English very well my Malay is terrible. Room large and well appointed. Pool nice. I would stay here again. Close to the things I needed."

"Absolutely gorgeous property. All the staff were very friendly and went out of their way to make us comfortable. "

"Great hotel "

"Very clean. Bed is very comfy and clean."

"Absolutely amazing stay and staff are the best in the world"

"Beautiful hotel in the middle of George Town. Great little retreat, perfect for exploring George Town."

"Great Hotel for a weekend trip with great beach and facilities."

"Nice resort for a relaxing vacation. "

"My husband and I had an amazing stay at 23 Love Lane. We arrived hours before check-in, and the staff were incredibly accommodating, storing our luggage while we explored and preparing our room early. Set in a beautifully restored colonial-era building, the hotel blends British, Indian, and Chinese influences with antique furnishings and contemporary art. Our room was a perfect mix of mid-century modern décor, wooden floors, and a large, comfy bed. The location is ideal, within walking distance of famous street art, restaurants and night markets, Chinatown, Little India, historic jetties, and the esplanade. Though in a lively area, the hotel’s lush gardens offer a peaceful retreat, where we enjoyed reading and enjoying the company of Orange and Mac, the resident cats. Breakfast was simple yet delicious, starting with a continental spread and followed by à la carte options. A lovely touch was the complimentary 4 PM high tea, with delightful sweet and savory treats. The staff were warm, welcoming, and always ready to help, making our stay even more special. We’re so happy we chose 23 Love Lane and will definitely stay again when we return to Penang. Highly recommended! "