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"Viviana was very good on the bus tour. Very pleasant. Nikola was a great guide through Pompei Interesting and never got boring Thank you Viviana , Nikola and the bus driver!"

"Excellent stay, hotel had an amazing breakfast. It is close to the high street for shopping but on the quieter end which makes it perfect. It's walkable from the station as well as the Duomo. Will definitely stay again!"

"Just across the train station and close to center, very good hote, good breakfast."

"The location is great to go out and see the sites. We had interconnecting family room, which was great for my two teenagers to have their own space. Around the corner from the train station which made it really easy to travel around."

"Friendly and always welcoming guest service. A really good stay."

"Great hotel, staff were amazing and very helpful. The location was great and within east reach of the learning tower of Pisa. "

"Close to the lining tower "

"Close to the airport, comfortable and lovely staff and breakfast. "

"Hotel Ilaria is a lovely hotel in the cute town of Lucca. It is quiet, clean and comfortable with a perfect location for exploring the town. Breakfast was delicious with lots of healthy options in addition to typical Italian pastries. The evening complimentary happy hour was wonderful. I met some lovely fellow travelers and had a great time. The best part of the hotel is the staff. The young man at the front desk was extremely kind and welcoming. He helped me purchase tickets to an evening of opera as part of the Puccini festival. It was wonderful. This one staff member (apologies that I didn’t write down his name) made my stay extra special with his kindness. And he looked great in the green hotel uniform suit (as did the young woman too). Thank you for making me feel that hotel Ilaria in Lucca was my home away from home. "