Find all hotels by Vail Resorts in Charlemont, MA

"Good location and helpful staff. Restaurant on premises was very good (not hotel) which was nice. "

"We really enjoyed our stay here! Im very particular about hotels and lodging so I was worried after reading some of the reviews but I am pleased to say my expectations were exceeded. They have an online check-in process and when your room is ready, they send you detailed instructions and a code on how to access your room with a keypad. Ultimately it’s a contactless process but there was someone on site majority of the time during our 3 night stay at the Inn to help with guests needs. I am happy to report the room/bathroom itself were very clean and homey. I bring my own sheets and comforter but I’d feel comfortable to sleep on their sheets if I needed too. To add, the beds and pillows were nice and comfy. Although the Inn seemed fairly busy we had no issues whatsoever in terms of noise. One minor flaw was the room was smaller than expected- that being said we fit 4 adults, each with snowboard gear, in one room and made it work. The Inn also had tons of communal spaces to hang around in and utilize. They had complimentary snacks and a nice coffee machine. Location was great, it’s easy to get too, lots of dinning options, and walking distance to Mount Snow (but the Moo shuttle services also makes a stop at the Inn). Overall, we had a really great stay from the cleanliness, location, and friendly staff- I would stay here again and recommend to others! "

"excellent; staff is very kindly; coffee, tea, hot chocolate, and juices are provided free 24 hr."

"Great! Love the coffee bar on each floor. "

"The Hotel Downstreet is the best hotel. We always enjoy our stay here and never hesitate to stay again when in the area. "

"Clean room and it served the purpose of the stay"

"Nice pool and breakfast. Exactly like my previous experiences at Hampton Inn except this was probably the the fewest people I've encountered when staying with this chain. It was very quiet. Had the pool to ourselves for an hour."

"Friendly, helpful management & staff. Excellent breakfast, made to order omelettes. Quiet. great pool & jacuzzi. Clean."

"Better than expected! No complaints! Very impressed with the staff! Every staff member we encountered was kind, professional, helpful and pleasant! From the front desk employees, to the men who were taking care of the pool, to the staff shoveling snow and salting, to the women we observed pushing these heavy wagons to the gentleman responding to a service call who helped us find our way around….very impressive! It was our first time here and we’re discussing our next trip back with friends! You know you’re in a great place when you never need to call the front desk for anything! Keep up the good work Bentley Brook crew!"