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"Great location to downtown Grand Rapids. I stayed for a very short visit and the process was simple for check in and out! "

" Property was located in safe area of the city with lots of dining options in walking distance. Staff was very accommodating. Allowed a later check out and I was able to continue working from their spacious and sunny lobby later in the day. "

"We had an absolutely wonderful stay at the Country Inn and Suites. Everything was perfect from the time we checked until we left. The front desk clerk was possibly the most friendly clerk I have ever encountered, and we travel a lot! And the management must be doing some effective training with the staff, because every single employee we saw greeted us and were so friendly! I saw that this really makes an impact on how you feel about your stay at a hotel. So hats off to this hotel for making people feel very welcome! The room was very nice and comfortable. The lobby was unusually beautiful for a hotel this size. There was even a fireplace and comfortable chairs, sofa, table and games! Breakfast was amazing, I can’t think of anything they didn’t have, including multiple hot food items, and ample choice. The breakfast area is large and comfortable. We enjoyed the pool area and jacuzzi which was also very clean and nice. Tea, coffee and cookies are always available. The price was very reasonable for what they offer. We will definitely stay there again if we are in the area!"

"Love the jacuzzi rooms and the fresh baked cookies!"

"The staff was very responsive and courteous. One night we had neighbors who were having a party. We regretted that we did not call the front desk about the noise."

"The first night was a little rough. There was quite a bit of noise from other rooms & above, but I packed a white noise machine & that helped. Staff was wonderful, kind, & always willing to help. I loved the spaciousness of the room& wood floors. I wish I would’ve kept the smaller room with the city view however because not have natural light was a bit disappointing. Overall, we enjoyed our stay. "

"When we come to Grand Rapids, MI we always stay here. The staff is very efficient, friendly, polite, and helpful."

"This was a great place to stay for the price! Close to all the attractions but off the main path. The staff was fine but not overly friendly. Breakfast was included but very sparse! "

"It was comfortable and nice. My only complaint is the shower head squeaked the entire shower no matter how I adjusted the shower head. Probably just in my room though. "