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"Service at the hotel was great, particularly Vanessa who checked us in and stored our bags for us. Breakfast was lovely too. There was a reasonable amount of road noise but I travel with earplugs so that didn’t disturb my sleep. "

"Great staff as always Walked everywhere "

"As returning staffordians this was our first stay at the swan hotel. We had booked in for four nights for our wedding,we also booked our wedding breakfast for our guests at the hotel. We cannot fault the service we were given, the staff were incredible,tending to everyone's needs, the food was delicious and it was all set in a very relaxing atmosphere,we couldn't have wished for anything better, would highly recommend"

"Stayed for 4 nights while working in the area. Everything about the hotel was really good. Friendly and pleasant staff. Great food especially the Indian menu. Stayed in one of the Garden rooms which was very spacious and comfortable. "

"Lovely "

"Excellent service!! Big thank you to Marcin, Miranda, the two James and all the hard working house keeping staff "

"Really great hotel. Staff were so good and helpful. Although the hotel is extremely old, I couldn't fault it. We had a great time. "

"Staff are very helpful and friendly, special mention for the front desk."

"Easy access to amenities great spa "