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"We stayed at The Diwa Club for several nights and found it to be a peaceful, well-designed resort with many thoughtful touches. While the setting and rooms are fantastic, there are a few areas where the service and guest experience could be refined to truly deliver on its five-star rating. • Complimentary airport transfers were a great and made arrival seamless. • Communication before arrival was easy, and our room was ready immediately — a spacious, top-floor suite in the centre of the resort and we were checked in, in the room. • The birthday decorations in our room were thoughtful and beautifully done, including a towel “cake” and birthday motif on the bed. A cake and chocolates were also delivered later that day, which we appreciated. • Genuinely one of the largest hotel rooms we’ve stayed in — spacious balcony, a huge very comfortable bed with high-quality linens, and a very large bathroom with dual sinks and wardrobes. A great sleep every night. • The room’s lighting system deserves a mention — the “Night Time” mode keeps soft guide lights on, which was a well-designed touch for late-night bathroom trips. • The 4pm tea/coffee with light Indian snacks and the 6pm evening drink and tapas are a nice idea, though in practice underwhelming. All in all a lovely place would recommend the Club as only a little more expensive than the main hotel. "

"Staff were fabulous, location great. First room we stayed in was a bit noisy with all the events going on, but hotel were happy to move us somewhere quieter. Rooms all good, and beach was great as was breakfast."

"Beautiful View Helpful and Friendly staff Good food"

"Very friendly people who would do anything to make you stay very comfortable. The club room staff and facilities were excellent and the people always had a wonderful outlook and friendly smiles. The restaurants had everything you could ask of and the chefs were always very friendly, helpful and knowledgeable and did everything to make sure you were happy with the wonderful meals. The whole estate was immaculately maintained to a very high standard. Our first time in Goa and surely won’t be the last!! We will surely be back with our family to the Grand Hyatt !!."

"One of best resort experience in Goa!!! Stunning views from the room, excellent ameneties and mouth watering delicacies at various dining options!!"

"This is an amazing hotel. We booked a villa with private pool and it was well worth the upgrade. On a whole the stay was wonderful apart from a few minor points: 1. The staff at the Lobster Village are absolutely miserable. Every else they are fantastic but the team at the Lobster Village are amongst the most unhappy I have ever come across. 2. The bar next to reception is really overpriced. A local larger is 500 rupees yet at all the other bars on the resort its 275 rupees. 3. The hair Salon prices are out of date on the website. a wash and blow dry was advertised as being 1200rupees but was actually 3600 rupees. As stated these are all minor points as the resort and hotel are outstanding."

"Best resort I’ve ever stayed at. The grounds are incredible and varied with a very large and amazing infinity-edge pool. Access to the beautiful white sand beach is by a road that is easily walkable or there is a shuttle that can take you (I did not use the shuttle so I can’t comment on it). The staff are universally friendly and helpful. There is a lovely spa in which I received a very well delivered massage. The only downside to the resort is that it is a fair way away from most other attractions, the airport and the old town center, but the front desk can easily arrange transportation to these areas if you need it. What a beautiful place, I recommend without reservation!"

"We booked the property for a family of four adults without any expectations. Our four day trip was memorable. Enjoyed all the facilities provided by the property. I will suggest they should implement a guest login access through web which can provide all the details of your booking plus extra spending done each day at the property. It will give clear financial visibility before checkout. We may need a longer holiday to see GOA."

"Staff makes this resort. Really friendly and very professional "