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OCEAN VIEW CANCUN ARENAS

3.0 star property
On private beach with 3 outdoor pools, near Puerto Cancun Marina Town Center

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Photo gallery for OCEAN VIEW CANCUN ARENAS

3 outdoor pools, pool umbrellas, sun loungers
Reception
Standard Room | Terrace/patio
Exterior
Room, Sea View | In-room safe, desk, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • All inclusive
  • Spa
  • Bar
  • Breakfast available
  • Pet friendly
  • Pool

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, bed sheets

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Pet friendly
Daily housekeeping
  • Studio
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Room, Sea View

Room, Sea View | In-room safe, desk, bed sheets

Room, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • Studio
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

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AED 817 total
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About the neighborhood

Map
Cancun, QROO

What's nearby

  • Las Perlas Beach - 3 min walk - 0.3 km
  • Playa Tortugas - 14 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 15 min walk - 1.3 km
  • Plaza Las Americas - 3 min drive - 3.6 km
  • Langosta Beach - 5 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Hiromi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Restaurante Käajal - ‬16 min walk
  • ‪Gran Puerto Marina - ‬16 min walk
  • ‪Las Hijas de la Tostada - ‬13 min walk

About this property

OCEAN VIEW CANCUN ARENAS

On private beach with 3 outdoor pools, near Puerto Cancun Marina Town Center
At OCEAN VIEW CANCUN ARENAS, you can relax at one of the 3 outdoor swimming pools, play on the private white sand beach, or spend the day at a marina. Each apartment offers a balcony, a flat-screen TV with cable channels, and a hair dryer. A safe, a shower, and a phone are among the other amenities that guests will find.
OCEAN VIEW CANCUN ARENAS offers 209 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A private beach and a marina are featured at the aparthotel. 3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body scrubs.

All inclusive details

All-inclusive room rates at OCEAN VIEW CANCUN ARENAS are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
Gourmet or à la carte dining limited to 1 meal per stay

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Beach

  • Private beach
  • Beach massages
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 3 outdoor pools
  • Umbrellas
  • Sun loungers
  • Massages
  • Spa services
  • Body scrubs

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Arenas
  • Sport Bar
  • Pool Bar Infinity
  • Pool Bar

Dining

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11 AM: MXN 185-380 for adults and MXN 100-250 for children
  • 1 restaurant
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable service
  • Arcade/game room

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Work spaces

  • 24-hour business center
  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 950 per pet per night
  • Up to 22 lbs per pet

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Porter/bellhop
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Things to do

  • Marina on site
  • Kayaking on site
  • Bicycle rentals on site
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 209 rooms
  • 5 floors
  • 2 buildings
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from February 25 2025 to February 28 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 950 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: MXN 1200
  • Christmas Day (25 December) Gala Dinner per child: MXN 650 (from 5 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: MXN 1500
  • New Year's Day (1 January) Gala Dinner per child: MXN 850 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 185 to 380 for adults, and MXN 100 to 250 for children
  • Pet fee: MXN 950 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Spa fee: MXN 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arenas Cancun
Cancun Arenas
Cancun Arenas Holiday Inn
Cancun Holiday Inn
Cancun Holiday Inn Arenas
Holiday Inn Arenas
Holiday Inn Arenas Hotel
Holiday Inn Arenas Hotel Cancun
Holiday Inn Cancun
Holiday Inn Cancun Arenas
Holiday Inn Cancun Arenas Hotel Cancun
Holiday Inn Cancun Arenas Hotel
Holiday Inn Arenas Cancun

Frequently asked questions

Does OCEAN VIEW CANCUN ARENAS have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is OCEAN VIEW CANCUN ARENAS pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 950 per pet, per night. Service animals are exempt from fees.

How much is parking at OCEAN VIEW CANCUN ARENAS?

Self parking is free at this property.

What time is check-in at OCEAN VIEW CANCUN ARENAS?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at OCEAN VIEW CANCUN ARENAS?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at OCEAN VIEW CANCUN ARENAS?

Some rate plans available at this property are all-inclusive.

Where is OCEAN VIEW CANCUN ARENAS located?

Nestled on the beach, this Zona Hotelera aparthotel is within a 15-minute walk of Las Perlas Beach and Playa Tortugas. Langosta Beach is 1.6 mi (2.5 km) away.

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OCEAN VIEW CANCUN ARENAS Reviews

Reviews

6.6
Rating 10 - Excellent. 63 out of 359 reviews
Rating 8 - Good. 110 out of 359 reviews
Rating 6 - Okay. 89 out of 359 reviews
Rating 4 - Poor. 54 out of 359 reviews
Rating 2 - Terrible. 43 out of 359 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

donna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
Is definitely a 2 . Nothing to get excited over. It is like you think it could be for 2.5 hotel. All inclusive means cheap food, cheap food.
Stayed 1 night in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Clean rooms. They did not turn property lights on at night indoors and outdoors.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley Breanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was wonderful! The staff were very helpful and kind, the room was very clean and the pool was beautiful. The food was also great with lots of options!
Stayed 6 nights in Jun 2023

8/10 Good

Manprit

Liked: Communication
In a good area.
Stayed 5 nights in Jul 2023

4/10 Poor

Clark

Disliked: Cleanliness, property conditions & facilities, communication
I had high hopes for my stay at this "exclusive" hotel in Cancun, but unfortunately, it was a disappointing experience. The bath towels in our room were stained and dingy, almost grey in color, which was quite off-putting. The breakfast was another letdown—they served Tang, not even real orange juice, which seemed very cheap for a supposed upscale hotel. I had informed the hotel in advance that my husband would be arriving a day later than me, yet they refused him entry into the room when he arrived, causing unnecessary hassle. The rooms were clean, but that doesn't make up for the overall lack of attention to detail. In the evening, there was a show by the pool, but the area was poorly lit and looked downright eerie. It wasn’t inviting at all and felt unsafe walking around. Overall, I expected much better from a hotel in this price range and location. It was far from the relaxing experience we were hoping for. Would not recommend.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sachin

Disliked: Cleanliness, property conditions & facilities, communication
This place is a dump. End of story.
Stayed 1 night in Sep 2023

2/10 Terrible

Maria de Lourdes

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Better communication between hotel and Expedia.
Stayed 7 nights in Jul 2022

8/10 Good

cesar alonso

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's in good area. easy for transportation. Not a very good hotel but it's aceptable .
Stayed 7 nights in Sep 2022

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities, communication
For English speaking people, this is not your place. I wouldn’t go back, that is why we left after one night and stayed elsewhere
Stayed 4 nights in Nov 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nothing. It was the worst place I stayed at. I booked another resort the next day!!!!
Stayed 5 nights in Jul 2023

4/10 Poor

Steven

Disliked: Amenities, communication
The basic property was okay. Room was clean- had a/c and a tv. However, no microwave,coffee maker , ice machines and a tiny elevator. Shower was a dribble of water and not very hot. Noisy pool area and hard to find lounge chairs.

4/10 Poor

genaro ochoa

Disliked: Cleanliness, communication
I wasn’t happy with everything
Stayed 5 nights in Feb 2023

2/10 Terrible

Glenroy

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
The hotel staff made the check in and entire stay experience as if they were doing me a favor by allowing me to stay there without realizing I am the customer and choose to stay there and paid to stay there. Their hotel rules for such a mediocre property and limited everything around it is not fitting or up to standard. I will say though, I was given a free upgrade which I appreciated because the initial room was less than desirable. On my second night, the room was leaking water coming from the roof and no one spoke English to of assistance, no manager was also available. The hotel balcony door did not have proper lock, however they made you sign a waiver at the counter to release them from liability in case your room was broken into
Stayed 2 nights in Aug 2023

6/10 Okay

Vinicio

La alberca está sucia y no se antoja meterse, la comida del todo incluido no es muy buena, consejo no acepten tours en el hotel porque te llevan a perder todo el día para ofrecerte membresías de otro hotel
Stayed 2 nights in Feb 2025

8/10 Good

LA

Liked: Cleanliness, communication
Este hotel esta bastante bien para disfrutar el mar un fin de semana y no gastar tanto, bastante economico y la comida no esta nada mal. La atenciòn es muy buena sobre todo en el restaurant el Sr. Mauricio es muy amable, los capitanes tambièn e incluso le prepararon su comida a mi esposo sin sal o condimentos. Es buena relaciòn costo beneficio y a la orilla del mar, si vienes para solo dormir y bañarte pide habitacion en pisos superiores, porque los de planta baja escuchas todo lo que sucede en el hotel y en la calle.
Stayed 2 nights in Feb 2025

6/10 Okay

AKLive- N

Disliked: Property conditions & facilities, communication
Stayed 4 nights in Jan 2025

4/10 Poor

Marilu

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Jan 2025

8/10 Good

Miriam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es un buen lugar, el personal es muy amable y las camas son muy cómodas. Para las personas que critican el lugar, deberían pagar un Resort como el Hilton si lo que buscan es lujo.
Stayed 1 night in Dec 2024

10/10 Excellent

Liliana Silva

Liked: Cleanliness, communication
Stayed 4 nights in Nov 2024

10/10 Excellent

Aura Jannett Velazquez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Playa muy limitada
Stayed 3 nights in Nov 2024

8/10 Good

Danilo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2024

10/10 Excellent

patricia

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Aug 2024

10/10 Excellent

JOSE FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encanto el todo incluido, y muy amables todos en general
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor Hugo

Stayed 7 nights in Jul 2024